SW-115190 - USA (Georgia) - Cloud-Based Client Management Software - Deadline July 13,2026

(1) Vendor needs to provide cloud–based client management software. – Provide client management software system to support work with programs not funded with state multi–fund grants.– Ability to define business rules, validations, required fields, and conditional logic.– AI–assisted tools (e.g., data validation, duplicate detection) subject to agency policy.– Client portal for self–service (appointments, document upload, status updates).– Centralized data repository; field–level customization and metadata; form builder.– Data validation (format, range, referential integrity) and deduplication.– Time capture, units of service, rate schedules, service codes, and payer rules.– Secure upload and download, versioning, tagging, retention, legal holds.– Support for e–signatures (e.g., client consent, acknowledgments) and configurable templates.– Support for outcome measures and longitudinal tracking.– Configurable workflows for intake, eligibility, assessment, service planning, approvals, referrals, follow–ups, case closure.– Configuration: Workflows, forms, roles, and data model as defined by agency requirements.– Integrations: Availability to integrate via Application Programming Interface (API) if and when needed.– Data Migration: Planning, mapping, extraction, transformation, loading, validation, reconciliation.– Go–Live and Stabilization: Cutover plan, support, knowledge transfer.– Support and Maintenance: Ongoing support, upgrades, Service Level Agreements (SLAs) roadmap transparency.(2) The contract period will be for one year. (3) All the questions must be submitted no later than June 15, 2026.