VoIP Phone Systems Government Contracts, Bids & RFPs

(1) Vendor needs to provide cloud–based phone system.– The system consists of approximately 1200 phones with a mix of on–premises and remote users.– The current system also has 3rd party add–ons for faxing, voicemail, and SMS texting.– The current system is on–prem and runs in a virtual environment. Servers are spread across multiple County sites for redundancy and failover.1. Voice Services:a. IP Telephonyb. SIP Trunkingc. Hosted IP PBXd. Conferencing2. Unified Communicationsa. Voice & Video…

(1) Vendor needs to provide voice over IP phone system.• Support for up to 160 concurrent users with scalability options for future expansion.• Advanced quality of service (QoS) features for prioritizing voice traffic.• Compatibility with existing network infrastructure and support for IPv4 and IPv6.• API access for seamless integration with CRM systems, email platforms, and business tools.• End–to–end encryption, compliance with data protection regulations (e.g., GDPR, HIPAA), and secure…

Vendor needs to provide telecom modern voice services to the government authority located in Springfield, IL.– Voice services include a comprehensive range of telecommunications solutions to support inbound and outbound calling capabilities.– Services encompass direct inward dialing (DID) for routing external calls directly to internal users, long–distance calling, toll–free inbound services, and dedicated voice circuits.– Solutions also include standard business voice lines, enhanced calling…

(1) Vendor needs to provide VoIP Telephone System with call centre services. – The system must facilitate reliable, high–quality voice communication, integrate seamlessly with SD–WAN infrastructure, and support call centre functionalities such as call routing, queuing, monitoring, and recording.– Call centre features IVR, ACD, real–time dashboards, call recording, and CRM integration.– Call centre functionalities such as IVR, ACD, call routing, queuing, recording, and reporting.– Proven…

(1) Vendor needs to provide aviation telephone system and services.– Premises–based telephony solution that will provide additional capacity and enhance the capabilities of the existing voice platforms.– System design, configuration, migration, integration, testing, training, cutover, or deployment shall proceed.– Compliance shall include, but not be limited to, requirements for accurate caller location identification, emergency call routing, and onsite notification, as applicable to…

(1) Vendor needs to provide enterprise communications and contact center modernization solution. – Provide a complete turnkey solution including all licensing, implementation services, migration services, project management, testing, training, documentation, and post–production support necessary to transition agency enterprise communications environment into a cloud–based platform.• Discovery and Assessment– Cisco Unified Communications Manager – Contact Center environment – E911 services –…

(1) Vendor needs to provide telecommunications system replacement and services to the government authority located in Carlisle, PA. – Provide a turn–key replacement of the agency’s existing phone system. – Provide hardware, software, installation, training, and ongoing support services according to the requirements.– Provide modern, reliable, and cost–effective communication solution to modernize or replace the existing platform.• System architecture and redundancy: – Fully Hosted…

(1) Vendor needs to provide fully cloud–hosted calling and unified communications solution.• Telephony Specifications (Complete Euna Questionnaire Q–14DS)1. Cloud–hosted UCaaS platform.2. Support approximately 1,000 users.3. Enterprise dialing plan across all district locations.4. Auto attendants with business, holiday, and emergency schedules.5. Hunt groups and call queues.6. Time of day calling.7. Voicemail with voicemail–to–email.8. Desktop softphones for Windows and macOS.9. Native iOS and…

The Alberta Energy Regulator (AER) is seeking a qualified telecommunications provider to deliver and support Microsoft Teams Direct Routing voice services, including SIP trunking, DID services, number porting, E911 services, and managed SBC connectivity. The proposed solution must integrate with AER's existing Microsoft Teams environment and provide a highly available, secure, and scalable voice platform capable of supporting approximately 1,994 users. AER is seeking a fully managed…

– Vendor needs to provide phone system. – Provide modern, scalable, and reliable telecommunications system to support administrative operations, airport operations, and public–facing services across multiple locations.– Solution must support a hybrid workforce, multi–site operations, and critical 24x7 airport functions, while ensuring ease of use, centralized administration, and compliance with public records requirements.– Making and receiving calls via mobile devices.– Call forwarding (user…

(1) Vendor needs to provide contact center and unified communications solutions • Unified communication solutions, such as: VoIP technology and UCaaS, video or audio collaboration and conferencing, mobility options, mass notification, and enhanced messaging; • Contact center solutions, such as: CCaaS, automatic call or contact distribution and routing, omnichannel capability, interactive voice response, real–time status, reporting, and analytics• Solutions including architecture,…

(1) Vendor needs to provide cloud–based integrated VoIP phone system. – Developing and implementing a solution with the features and requirements listed in the attached Excel file.– Install and perform testing of the system based upon staff capabilities and capacity, however a plan for both installation and testing should be included in your proposal for consideration.– Indicate clearly, in the Excel sheet, for all 6 sections a solution to address these required or nice to have features.–…

Vendor needs to provide managed phone line solution.• Solution must have a cloud–based PBX• Auto receptionist is required 24/7, including holidays.• Multi–level IVR.• Dial by name directory.• Visual IVR Reader.• Visual voicemail.• Voicemail with email notification.• Corporate directory.• Access from mobile apps and desktop computers/apps.• Custom voicemail options.• Call transfer.• Group calling.• Conferencing for multiple numbers and extensions.• Efax capability.• 24/7 customer and technical…

(1) Vendor needs to provide network, telephony equipment and related services to the government authority located in Phoenix, AZ. – Data, Voice, and Multimedia Network–based, Network–embedded Products and services under this contract includes all converged and traditional–separate voice, data, and video network products and services primarily designed, and defined by applicable industry standards, for transporting, receiving data (data, voice, and multimedia) between connection points,…

(1) Vendor needs to provide current telephone system replacement service to the government authority located in Los Angeles, CA.– Current telephone infrastructure consists of the following: – Voice networks:– Primary voice network is provided by Unify.– Telephone circuits are primarily provided.– Local area network:– Core switches are cisco and arista.– Edge switches are Cisco, which are Power over Ethernet (PoE) capable.– A dedicated Ethernet switches where needed.– Vendor to provide patch…

(1) Vendor needs to provide campus SMS services to the government authority located in MI. – Provide a CPaaS (Communications Platform as a Service) to supplement agency on–premises telephony solution. – This solution is expected to be able to provide the ability to send Text Messages (SMS), Multimedia Text Messages (MMS), Rich Communication Services Messages (RCS), API based telephony calls as well as SIP based telephony calls.– API based telephony calls are used for a variety of services…

(1) Vendor needs to provide enterprise telecommunication services to the government authority located in College Park, MD.• Voice services including local and long–distance calling. • SIP trunking with 400 concurrent call paths at two geographically distinct sites (minimum of 200 each). • Unified communications. • Toll–free inbound services. • Traditional analog POTS lines for elevators, alarms, and fax. (2) A pre–bid conference will be held on August 07, 2026.(3) All question must be…

(1) Vendor needs to provide telecommunications services to the government authority located in Lake Orion, MI. • Providers to furnish internet connectivity, voice communications, and related network services for township facilities.• Dedicated business–class Internet connectivity.• Fiber–based solutions where available.• Scalable bandwidth options.• Service level agreements (SLAs) for uptime and performance.• Public IP addressing requirements.• Network monitoring and reporting capabilities.•…

The City of Austin is seeking a premises-based telephony solution that will provide additional capacity and enhance the capabilities of the existing voice platforms currently in use at the Austin-Bergstrom International Airport (AUS).

Canoe Procurement Group of Canada is posting this notice of solicitation on behalf of CivicInfo BC, RMA, SARM, AMM, LAS, UMNB, NSFM, FPEIM, MNL, NWTAC, NAM, AYC and its current and potential Members and represented Associations and their Members, which includes all MASH/MUSH sectors, Provincial Governments, Federal Agencies, Crown Corporations, local Governmental and other not-for-profit organizations located in all provinces and territories in Canada including but not limited to British…

(1) Vendor needs to provide local and long–distance telecommunication services to the government authority located in Alaska. • Provide essential telecommunication services, local, long distance, and features including support to the 673d medical group and base wide.• Responsible for troubleshooting and maintaining the operation of the long–distance and local circuits up to its termination point.• Loss or degradation to any single or multiple SIP trunk(s), to include supporting systems…

(1) Vendor needs to provide cloud based call center platform. – Provide modern, flexible Contact Center solution to support the delivery of Unemployment Insurance (UI) services.– Provide a responsive, claimant‑focused solution that aligns with the agency’s future operational and technology needs.– The solution must support a minimum of both voice and chat channels and preferably additional interaction channels.– The Contact Center solution must be a cloud‑based platform.– Enhances the…

Vendor needs to provide cellular and mobile telephone services to the government authority located in Washington, DC.• National calls service. • International calls service. • SMS and MMS messaging service. • Data service. • Voice Mail service. • Calls within Closed User Group (CUG). • 5G/VOLTE/LTE/4G/3G/LTE/GPRS/EDGE/UMTS/HSDPA/WLAN capability. • Ability to cancel and issue new cell phone numbers. • Voice over LTE (VOLTE) service cost. • Service Provider Number Portability. • SIM card…

(1) Vendor needs to provide telephony services to the government authority located in Ireland.• Upload and Download speeds• Support for HD voice formats• Mobile Network resilience and diversity • Business continuity measures to mitigate network outages or local base station outages.• Mobile network QOS and preferential RF connectivity• Bandwidth reservation technology

Vendor needs to provide cisco VOIP telephones supplies and services for auction website to the government authority located in Newberry, SC.

(1) Vendor needs to provide outsourced managed IT and phone services to the government authority located in Buchanan, GA. – Provide a comprehensive and cost effective, core cyber and endpoint security program that addresses the current threat environment.– IT support and maintenance cost include in the proposal any end user changes such as installing a printer, installing, or changing out the workstation or laptop, setting up a scanner, etc.– Provide a comprehensive and cost–effective backup…

(1) Vendor needs to provide cisco flex renewal services.– Collaboration Flex Plan 3.0– Webex Edge Audio– Meetings Toll Dial–In Audio– Messaging Entitlement– Cloud Device Registration Entitlement– Cisco Support Basic– Cloud Meetings Entitlement– Wbx Suite EA Cloud Meetings EA Cloud Calling and Events5k EDU– Webex Calling Entitlement– Cloud Content Management– Webex Cloud Recording Storage Entitlement– Expressway Rich Media Session– Emergency Response Center Call fee per location search US–…

The County of Los Angeles, Internal Services Department is seeking qualified companies to enter into Master Agreements with the County to provide various Telecommunication services as described in Section 4.0 (Category Descriptions) of this solicitation. Categories: 1 - Data Network Services 2 - Secure Web Gateway Services 3 - UC Cloud VoIP Services 4 - Cloud Contact Center Services 4A - SMS Outbound Text Message Solution 5 - Legacy Services

(1) Vendor needs to provide dial tone modernization service to the government authority located in Olympia, WA.– Provide telephony service providers on technologies, methods, capabilities, and recommendations that can support a diverse and modernized access service for the State.– Modern and reliable voice–quality connectivity to cloud and remote critical locations throughout the state with delivery methods including options such as LEO satellite, LTE, and Microwave with native SIP,…

(1) Vendor needs to provide international airport 911 phone system maintenance and support services to the government authority located in California.• The Host Geo–diverse backroom equipment is installed in the equipment room Building Site.• The Host functions as the call processing system for all agency local and remote positions within the system.(2) All questions must be submitted no later than August 10, 2026.(3) A pre–bid meeting will be held on July 31, 2026.

(1) Vendor needs to provide telecom expense management services and solution.– Responsible for services including, but not limited to:– Telecom Expense Management– Solution should:• Be cloud–based (preferred SaaS)• Support multi–tenant architecture• Provide REST APIs• Support SAML/OAuth authentication• Integrate with Active Directory or Microsoft Entra ID– Solution should:• Centralize telecom expense management• Improve visibility into telecom assets and services• Reduce telecom costs through…

(1) Vendor needs to provide audio visual service to the government authority located in OH. – Audiovisual (AV) systems contractor to provide annual preventative maintenance, on‑call time‑and‑materials repair services, and recommendations with implementation of system.– To ensure reliability, improve system stability, and maintain a modern AV environment suitable for executive‑level conferencing. – Network routing improvements and VLAN segmentation for AV traffic.– System firmware and software…

(1) Vendor needs to provide outsourced managed IT and phone services to the government authority located in Buchanan, GA. – Provide IT managed services, cyber security and phone service.– Website development IT group will assist with the transition and ongoing management of the website by configuration of necessary DNS records and granting access to the hosting services.– Phone system and phone support provide a dedicated circuit for voice traffic outside of existing fiber, for which the…

(1) Vendor needs to provide call center services for inbound and outbound communications, including after–hours, weekend, holiday, and business hour overflow coverage, as required by the County.A. Call Handling– Manage inbound and outbound calls, including, but not limited to, general inquiries, service requests, follow–up communications, and other call types identified by the County.– Answer all calls in a timely, courteous, and professional manner consistent with County–approved service…

(1) Vendor needs to provide fixed voice and VoIP services on an as need basis to the government authority located in Ireland. (2) All questions must be submitted no later than Augus 24, 2026.(3) The contract period will be five years.

This Request for Proposals (the “RFP”) is an invitation by Strathcona County (the “County”) to prospective proponents to submit proposals for Telephone System Replacement, as further described in Section A of the RFP Particulars (Appendix A) (the “Deliverables”). The County is seeking proposals from qualified firms to design, implement, and support a comprehensive telephony solution based on Microsoft Teams Phone. This migration will replace our existing Mitel phone system serving…

(1) Vendor needs to provide cloud–based helpdesk and enterprise service desk system.– System must provide a unified interface for campus end–users while securely supporting distinct backend workflows for multiple departments, including IT, Facilities, Strategic Communications and Marketing (SCM), Copy Center, Digital Learning Center (DLC), and Institutional Research (IR)– Global system requirements:- System must feature a modern, intuitive UI for both agents and end–users, and have dynamic…

(1) Vendor needs to provide audiovisual and video teleconferencing systems maintenance and support services to the government authority located in Upton, NY. – The Contractor shall provide comprehensive maintenance, technical support, preventive maintenance, remote diagnostics, software maintenance, warranty coordination, and related support services for the existing Cisco, Poly, and associated Audio–Visual (AV) and Video Teleconferencing (VTC) infrastructure deployed throughout Brookhaven…

(1) Vendor needs to provide replacement of public address and terminal paging system to the government authority located in Springfield, MO. – To replace the existing IED system headend, including servers, software, amplifiers, and any other hardware required to provide the airport with a turnkey, full featured, and fully functioning PA/Terminal Address system. – IP and Dante protocol system and components. – Redundant headend with proposal for highly available or fail–over scenarios to…

Seeking proposals from qualified vendors to provide a comprehensive Unified Communications as a Service (UCaaS) and Contact Center solution for 235 lines total (21 auto attendants, 20 Contract Center users, 118 Named Users and 76 open numbers).