VoIP Phone Systems Contracts & Bids

(1) Vendor needs to provide telephony and unified communications system to design, implement, migrate, document, train, and support a modern enterprise VoIP and Unified Communications solution for its administrative offices and properties.– Security, reliability, scalability, emergency communications, business continuity, manageability, and long–term support.– Discovery, site survey, inventory, current–state documentation, and network–readiness assessment.– Architecture, detailed design,…

(1) Vendor needs to provide cloud–based VoIP and unified communications system.• Support approximately 130 users and approximately 150 extensions at initial deployment and allow future expansion without replacement of the core platform.• Provide enterprise calling, extension dialling, caller ID, call transfer, hold, park, forwarding, simultaneous ring, configurable business–hours/after–hours routing, and other standard enterprise telephony features.• Provide configuration and migration of…

Vendor needs to provide call center consultant services.• Webex calling migration.• Upgrade CUCM to Webex calling via local gateway or potential number porting, SIP trunking, dial plan routing and PSTN configuration.• Migrate DID ranges, call routing patterns, and failover logic into Webex calling.• Configure Webex application clients for CHA agents and staff.• Validate SIP trunk registration, codec negotiation, and successful call paths (inbound/outbound/internal).• Webex contact center…

(1) Vendor needs to provide telephony and unified communications system to design, implement, migrate, document, train, and support a modern enterprise VoIP and Unified Communications solution for its administrative offices and properties.– Security, reliability, scalability, emergency communications, business continuity, manageability, and long–term support.– This is a brief information; Main RFP Document is not available on our website.

(1) Vendor needs to provide telephony and unified communications system to design, implement, migrate, document, train, and support a modern enterprise VoIP and Unified Communications solution for its administrative offices and properties.– Security, reliability, scalability, emergency communications, business continuity, manageability, and long–term support.– This is a brief information; Main RFP Document is not available on our website.

Vendor needs to provide enterprise voice–connectivity services including SIP trunking, public switched telephone network and long–distance services, toll–free services, DID management and porting, fax services, and traditional POTS or POTS–replacement services to the government authority located in Oregon.• The proposed solution must support continuity of patient care and other critical operations, provide geographic and carrier diversity, integrate with agency–managed Cisco CUBE/SBC…

(1) Vendor needs to provide enterprise unified communications telephone system.– Carrier–Grade Voice Call Reliability (Enterprise–Wide). The platform must sustain carrier–grade call quality and availability under bandwidth constrained, geographically distributed network, including sites served by terrestrial microwave and satellite, with no unacceptable degradation during scheduled or unscheduled network events.– Program–Level, Position–Based Hunt/Ring Groups (Enterprise–Wide). Calls must…

(1) Vendor needs to provide cloud–based communications platform. • Cloud–based options to deliver a consolidated, enterprise–grade solution for telephony and video collaboration. • Identify reliable, scalable, and secure platforms accessible to students, faculty, and staff, demonstrating high performance and ease of use across both physical campus facilities and remote locations.• Contact center capabilities, including call flow and queue management.• Tools to support platform administration…

(1) Vendor needs to provide cloud–based contact center as a service platform.– A comprehensive cloud–based Contact Center as a Service (CCaaS) platform that supports configurable use across cabinet departments, tailored to each agency’s specific needs through an understanding of existing and future configurations, customizations, and collaborative requirements gathering.– Contact center platform built on Genesys Cloud CX, integrated with Oracle RightNow CRM (Service Cloud), Pure Insights, and…

Vendor needs to provide unified communications and telephone system technology refresh service to the government authority located in Butte, MT.– To modernize its existing enterprise telephone and unified communications environment.– This project is to replace aging and unsupported endpoint hardware, modernize the underlying call–control infrastructure, enhance unified communications capabilities, transition legacy carrier services to SIP–based services, improve call reporting and records…

(1) Vendor needs to provide wholesale voice communications platform. – Provide a wholesale cloud voice and unified communications provider that enables broadband partners to deliver residential and business voice services under their own brand through a secure, multi–tenant white–label platform. – The solution should provide carrier–grade telephony, messaging, collaboration, role–based administration, customer self–service, centralized management, reporting and scalable tenant management…

(1) Vendor needs to provide unified communications and telephone system technology refresh service to the government authority located in Butte, MT. – The selected vendor shall perform a pre–implementation assessment of agency's existing telecommunications environment.• Review the existing telephone system architecture.• Inventory existing call–control systems, gateways, endpoints, licenses, trunks, applications, and integrations relevant to the project.• Validate user and telephone counts.•…

(1) Vendor needs to provide wholesale voice communications platform to the government authority located in Chattanooga, TN. – Provide a wholesale cloud voice and unified communications provider that enables broadband partners to deliver residential and business voice services under their own brand through a secure, multi–tenant white–label platform. – The solution should provide carrier–grade telephony, messaging, collaboration, role–based administration, customer self–service, centralized…

(1) Vendor needs to provide whoesale voice communications service to the government authority located in TN. – A wholesale cloud voice and unified communications provider that enables broadband partners to deliver residential and business voice services under their own brand through a secure, multi–tenant white–label platform. – Provide carrier–grade telephony, messaging, collaboration, role–based administration, customer self–service, centralized management, reporting, and scalable tenant…

(1) Vendor needs to provide enterprise phone replacement service. – Provide a complete turnkey enterprise communications solution, including all labor, hardware, software, licensing, implementation, testing, documentation, training, warranty, and support. – Cisco unified communications manager (CUCM) environment and associated telecommunications equipment following successful migration to and final acceptance of the proposed solution.– Cisco unified communications manager (CUCM) enterprise…

Call management systems or accessories (1 Work); After sales programs

Vendor needs to provide phone and circuit services to the government authority located in Buchanan, GA.• Provide a dedicated circuit for voice traffic outside of existing fiber, for which the existing fiber circuit will be used for redundancy.• Must include any and all devices required to terminate dedicated primary circuit.• Have redundancy plan in place with documentation.• Provide plan and system to manage call flows.• Must be capable of preparing customer service record and local service…

(1) Vendor needs to provide telecommunications service to the government authority located in Columbiana, AL.– Provide SIP trunk service connectivity options to enhance the telecommunications connectivity between its physical sites. – SIP trunk services shall be able to provide tradition voice services such as:– 911 calling.– Local calling.– Long distance calling.– Incoming toll free.– Carrier must allow for multiple customer Ips for calls to be sent to for inbound failover.– Carrier must…

(1) Vendor needs to provide enterprise cloud contact center services.• Services are to support handling agency call volume on a 24/7/365 basis, including all observed holidays.• Ensure continuous and uninterrupted Member access to transportation services across all operating hours.• Inbound Call Routing. Agency receive inbound calls routed through agency Interactive Voice Response (IVR) system based on the caller's progression and selections.• Calls may originate from Members, Clinical…

(1) Vendor needs to provide call centre and technology support services.– Service provider to support agency Call Center and IT Help Desk Operations– Single service provider with cost–effective solutions and the ability to satisfy all agency support– Support Services include both Inbound and Outbound Call Center and IT Technical Support Call Center Services– Solution shall provide telephone support through a single point of contact/platform via an agency toll–free number for inbound…

Vendor needs to provide voice over IP solution. – Year 1 Provision of Voice over IP services

Vendor needs to provide Avaya telecom network cabling and security systems maintenance consultant services to the government authority located in Bloomfield, NJ.• Auto–attendant (with day/night options).• Caller ID.• Call–forwarding.• Conferencing.• Hunt groups.• Pickup groups.• DND.• Call transfer.• Remote voicemail access.• Managing call flows.• Troubleshooting.• Cabling.• Voicemail management.• Programming/Provisioning.• Maintaining and updating Network Switches and firewalls.

VoIP Equipment (1 Each); P series Enterprise Plan (1 Each); P Series Ultimate Plan (1 Each); LAN switches (1 Each); SIP HANDSETS (1 Each); T26 Analogue phone (9 Each); T76 Analogue Feature Phone – 8 button, Hands free and Display (1 Each); Clear line KP10 Tel-one truck line protector (10 lines) (1 Each); Power Protector Adapter (1 Each)

(1) Vendor needs to provide phone system replacement service. – The selected Vendor will be solely responsible for the complete turn–key implementation of the new Solution and all component hardware, software, services, and labor, with one stated exception: agency staff are responsible for installing and placing all telephones.– The Vendor remains responsible for the installation and programming of the system itself, for the configuration, and provisioning of every telephone before it is…

(1) Vendor needs to provide hosted VoIP phone system to the government authority located in Texas.(2) This is a brief information; Main RFP Document is not available on our website.

(1) Vendor needs to provide Voice Over Internet Protocol (VOIP) maintenance services to the government authority located in Linden, NJ. (2) All the questions must be submitted no later than October 26, 2026.

Vendor needs to provide network support services, hosting and VoIP services.

(1) Vendor needs to provide cloud–based next generation 9–1–1 call handling solution (CHS).– System supports emergency voice communications, Text–to–9–1–1, administrative call processing, and interfaces with CAD, recording systems, and administrative telephony services.– Solution shall support interoperability with external 9–1–1 systems for the receipt of transferred emergency calls.– Solution shall support standards–based SIP call handling sufficient to receive transferred 9–1–1 calls.–…

(1) Vendor needs to provide Five9 call center software.– Provide a multi–extension phone line with voicemail for the childcare administration tracking system help desk for internal staff to troubleshoot account issues.– This phone line will also be used for the provider portal and will allow for external customer communication.(2) The contract period will be for one year.

The County of Los Angeles, Internal Services Department is seeking qualified companies to enter into Master Agreements with the County to provide various Telecommunication services as described in Section 4.0 (Category Descriptions) of this solicitation. Categories: 1 - Data Network Services 2 - Secure Web Gateway Services 3 - UC Cloud VoIP Services 4 - Cloud Contact Center Services 4A - SMS Outbound Text Message Solution 5 - Legacy Services

(1) Vendor needs to provide unified communications and phone system upgrades services to the government authority located in Schenectady, NY.– Modern, reliable, and secure unified communications and phone system to replace its existing telephony environment.– Solution that supports the college’s academic, administrative, and public safety operations while aligning with the college’s cloud–forward microsoft 365 strategy.(2) The contract period will be for three years.

RFX documents should be obtained from the County’s electronic bidding portal (Euna Bonfire) portal at https://strathcona.bonfirehub.ca. This Request for Information (“RFI”) is issued by Strathcona County (the “County”) for the purposes of gathering information about the marketplace in order to assist in the determination of future purchasing options or requirements. Respondents are asked to respond to the County and provide the information requested. The County is considering replacing its…

Burnet County is seeking sealed proposals for countywide unified phone system.

(1) Vendor needs to provide hosted CPE routers and switches supplies to the government authority located in Chattanooga, TN. – Commercial customer premise equipment (CPE) router/switch platform to support current and future managed services, including hosted Wi–Fi, hosted PBX (Metaswitch & Connect360), managed security, camera solutions, and routed subnet.– Solution must provide carrier –grade reliability, multi–gigabit performance, advanced routing capabilities, secure remote management, and…

(1) Vendor needs to provide cloud–hosted utility process management and utility billing platform. • Modern, cloud–hosted utility process management and utility billing platform. • The Utility intends to replace its current billing software with a single, integrated ecosystem that connects billing, customer account management, service orders, mobile field work, customer self–service, payments, customer communications, print and mail fulfillment, hosting, security, and ongoing operational…

– Vendor needs to provide comprehensive crisis negotiation system. • Provide a complete, fully integrated, and operational system.• Automated telephone dialling and call–recording capabilities.• Digital audio recording in MP3 format.• Instantaneous playback of recorded audio while recording is in progress.• Secure methods for storing and transferring data and audio recordings using currently available portable storage devices.• User–friendly computer interface with comprehensive report–writing…

The College requests information from qualified vendors that can provide a Cloud-Based Communications Platform.