CRM Software Government Contracts, Bids & RFPs

The Office of Community Empowerment and Opportunity is seeking a new Customer Relationship Management (CRM)/outreach platform to collect and analyze residential data for our community-based outreach. The Office seeks to implement a state-of-the-art Customer Relationship Management (CRM) and Outreach System that meets all current requirements outlined in the RFP. The proposed solution should be user-friendly, easy to maintain, and designed to support cost-effective upgrades and expansion as the…

(1) Vendor needs to provide cloud–based customer relationship management (CRM) system.– A comprehensive platform that centralizes donor management, fundraising campaigns, grant tracking, volunteer management, event management, reporting, and communications while integrating with existing financial and productivity systems.– Solution should minimize manual processes while improving donor stewardship, fundraising effectiveness, reporting capabilities, and operational efficiency. – The solution…

(1) Vendor needs to provide marketing automation CRM solution. • A marketing automation software that will fully integrate with our approximately 35,000 to 40,000 contact records and 20,000 to 30,000 marketing contact records with 30 – 35 user profiles.• Blog Builder: Dynamic Content, Templates, Blog SEO Recommendations, Advance Post Scheduling.• Social Media Management: Social–CRM Integration, Social Profiling, Social Listening and Monitoring, Social Publishing and Content Calendar.•…

(1) Vendor needs to provide cloud–based, web–based customer service and ticketing solution.– Provide a web–based software as a service (SaaS) customer service and ticketing solution to support public facing inquiries directed to the learning and development division. – Solution must provide a centralized customer service portal and ticketing platform to manage requests received by telephone, email, or website form which can be directed to at least two different groups.– Platform requirements:–…

(1) Vendor needs to provide customer relationship management and outreach platform to the government authority located in PA.– Provide new customer relationship management and outreach platform to collect and analyze residential data for our community–based outreach.– Provide community, collecting data for city partnership reporting structures, and tracking clients and engagements.– Perform door–to–door canvassing, phone banking, API integration for text banking, creating and scheduling events…

REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Inclusive Service Delivery and Digital Transformation in Indonesia Loan No. IBRD-95200-ID Project ID No. P175218 Assignment Title : Strengthening Customer Relationship Management and the Population Administration Service Improvement Survey Consulting Firm Reference No : ID-DITJEN DUKCAPIL-552206-CS-CQS The Government of Indonesia has received financing from the World Bank toward the cost of Inclusive Service Delivery…

(1) Vendor needs to provide Microsoft azure services. • Deployment of a SaaS based CRM (Client Relationship Management System) and Client Facing Portal; integration into the EI Network and Data Migration• The CRM will be the new system of record for all the information regarding Enterprise Ireland’s client companies and its engagement with them by providing a 360 view of our client’s data.• The Client Portal will be a single digital “front door” for all services that are provided by Enterprise…

(1) Vendor needs to provide CRM system developer services.1. Salesforce development and governance:– Design, develop, and maintain solutions on Salesforce instance and connected platforms, using nonprofit–specific objects, automations, lightning components, and declarative development.– Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization.– Ensure security and data privacy by incorporating secure coding…

(1) Vendor needs to provide customer relationship management system.– A comprehensive, scalable enterprise customer relationship management (CRM) system solution to support admissions, recruitment, enrolment management, and student–facing customer service operations. – Provide all labor, software, implementation services, training, and support required to deliver a fully functional enterprise CRM system.– CRM solution must support end–to–end lifecycle management for multiple student…

(1) Vendor needs to provide Salesforce and systems administrator services.1. Salesforce administration and optimization:– Manage daily administration of Salesforce instance using nonprofit best practices. – Manage users, permissions, profiles, and security.– Maintain and improve data integrity through regular data cleanups, deduplication, validation rules, and page layout optimizations. Monitor system health.– Partner with the Director of Impact and program team leads to map out and implement…

The purpose of this Request for Proposals (RFP) is to obtain a modern, cloud‑based Human Services Case Management and Financial System (“the System”) to replace the City’s existing Salesforce‑based application (LNB’s Kinship system). The new System must preserve DHS’s core functional capabilities and improve them through modern workflow automation, role‑based dashboards, mobile access, configurable approval processes, enhanced reporting and analytics, secure cloud‑based document management,…

(1) Vendor needs to provide contact center agencies service. • Contact center agency capable of integrating various communication channels (telephone, email, WhatsApp, etc.) to contact, raise awareness among, and sign up as many people as possible.• Telemarketing or contact center strategies (WhatsApp, email, etc.). • Campaign will operate using databases provided by from various internal campaigns, including: Lead generation campaign – Value Exchange on social media.• Telephone, WhatsApp, and…

(1) Vendor needs to provide cloud–based enterprise communication tool. – Provide Enterprise Communication Tool for a comprehensive e–mail marketing and communications platform to support campus–wide outreach efforts.• Data ingestion from multiple authoritative systems (e.g., MARS, SAS–generated datasets, and external stakeholder files).• Concurrent ingestion and centralized management of multiple data sources.• AI–enabled capabilities (e.g., content recommendations, segmentation…

(1) Vendor needs to provide HubSpot design, implementation, and support platform.– Platform is used by several Port organizations for a variety of processes including External Relations and Aviation Commercial Management– Design documentation that may include the data model and flow between HubSpot features.– Design and configure HubSpot custom features, forms, and integrations based on requirements solicited.– Build and test new functionality.– Configure, test, implement, train and/or consult…

Travel Alberta is seeking a qualified service provider to plan and execute a full migration of its data analytics and reporting environment from Domo and Looker to Microsoft Fabric and Power BI. Our goal is to improve efficiency, and establish the foundation for AI enterprise data integration, automation, and advanced analytics. This RFQ is for migration implementation services only. Travel Alberta may issue a separate competitive procurement for ongoing managed services, platform support,…

(1) Vendor needs to provide salesforce government cloud plus and tableau subscription licensing, license management, and support services. • Provide enterprise subscription licensing, license administration, renewals, technical support, and related professional services to ensure the continued availability, security, and effective management of salesforce government cloud plus and tableau environments.

INVITATION TO QUOTE CRM Software Subscriptions for the nammiskills Platform V2 Project: Digital Skilling for Employment in Lebanon (DSE) Project Contract Reference: TF-D1121 Procurement Method: Request for Quotations (RFQ) – Services Forward Digital MENA is implementing the Digital Skilling for Employment in Lebanon (DSE) Project, financed through the Dutch PROSPECTS Fund, administered by the International Bank for Reconstruction and Development (IBRD) (the “World Bank”), and implemented…

Vendor needs to provide case closed software subscription services.– Annual subscription to case closed software license up to 40 named users case tracking, reporting, tasks and leads and tips and call–ins.

(1) Vendor needs to Provide Voice of Customer (VoC) Management Tool.– Survey Creation & Distribution Servicesi. Survey Design & Templatesa. Ability for all users to create surveys easily without specialized trainingb. Create variety of question options, including multiple choice, free text, ranking, matrix, etc.c. Import survey questions from CSV, Word or other format d. Import survey responses from CSVe. Pre–built templates; customizable with branding, color schemes, and standardsf. Support…

Canoe Procurement Group of Canada is posting this notice of solicitation on behalf of CivicInfo BC, RMA, SARM, AMM, LAS, UMNB, NSFM, FPEIM, MNL, NWTAC, NAM, AYC and its current and potential Members and represented Associations and their Members, which includes all MASH/MUSH sectors, Provincial Governments, Federal Agencies, Crown Corporations, local Governmental and other not-for-profit organizations located in all provinces and territories in Canada including but not limited to British…

(1) Vendor needs to provide enterprise case management platform.– Solution for a modern, enterprise–grade case management platform capable of supporting a wide range of university operational needs, including student services, academic operations, financial inquiries, human resources workflows, compliance–related requests, and technology service interactions.– Cases may originate from multiple intake channels, including the following:• Email communication• Web–based forms• Customer portals•…

Vendor needs to provide ServiceNow licensing and strategic partner services.– Provide ServiceNow licensing, subscription management, and value–added advisory and professional services in support of enterprise platform strategy and long–term operational objectives.– Advisory & Professional Services – Platform optimization, operational support, upgrades, and time–to value acceleration for new use cases.– Enterprise Expansion Support – Flexibility to accommodate future modules, and IT/enterprise…

(1) Vendor needs to provide enterprise communications and engagement consulting services.1. Strategic communications and organizational alignment:– Enterprise communications planning and strategy development.– Organizational messaging frameworks and message consistency.– Brand identity, organizational positioning, and reputation management.2. Internal engagement and culture:– Internal communications strategies.– Employee engagement and organizational alignment.3. Community engagement and…

Small Business Opportunities for IT and Telecommunications services. This is just a notification of who our Small Business POCs are for your reference. --This is not a contracting opportunity-- Also adding a new POC for Kearneysville, WV - Ms. Amanda Justice She can be reached at: amanda.l.justice@uscg.mil