311 Citizen Request Systems Contracts & Bids
311 citizen request and service request management systems for logging, routing, and tracking non-emergency requests such as potholes, graffiti, and code complaints through web, mobile, and phone channels, including platforms such as SeeClickFix, Salesforce, and Cityworks for constituent service.
60 open 311 citizen request systems opportunities right now — 0 federal, 60 state & local.
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311 citizen request systems contract activity
A current snapshot based on 50 of 60 open listings shown on this page. Counts update with the directory.
- BidNet (local govts)8
- Municipal (RSS feeds)8
- OpenGov (local govts)5
- City of Fresno, CA3
- New York City3
- Other23
Deadline outlook
- Next 30 days
- 37
- Later
- 8
- Open / rolling
- 5
Most represented buyers
- City of Fresno, CA3
- New York City3
- Central Florida Tourism Oversight District, FL2
- City of Pasadena2
- Other40
37 of the listings shown were posted in the last 30 days. BidNet (local govts) contributes the largest share (8). City of Fresno, CA is the most represented buyer in this snapshot.
- State/localSW-120122 - USA (New York) - Constituent Relationship Management (CRM) Tool - Deadline November 6,2026RFPMart: New York · due Nov 6, 2026
(1) Vendor needs to provide constituent relationship management (CRM) tool.– Establish a single, authoritative, 360–degree constituent profile that consolidatesservice requests, permits, complaints, program participation, communication preferences, and demographic or contact information across every touchpoint.– The CRM solution must integrate constituent data across multiple City departments, including Environmental Services (Refuse and Utilities), the Finance Department (tax bills and other…
More - State/localWebsite & Customer Service Logging SystemVirginia (eVA) · due Oct 28, 2026
Develop customized website and/or customer service log and tracking system.
More - State/localRequest for Information for Transit Contract Settlement & Invoice Governance Platform _ v 1.0Metropolitan Council / Metro Transit, MN · due Oct 17, 2026
Page 1 REQUEST FOR INFORMATION FOR TRANSIT CONTRACT SETTLEMENT & INVOICE GOVERNANCE PLATFORM _ V 1.0 Project Number: 26P255 Issue Date: September 16,2026 Responses Due: October 16, 2026 Metropolitan Council 390 N Robert St St Paul, MN 55101 robert.carey@metc.state.mn.us Page 2 Request for Information (RFI): Transit Contract Settlement & Invoice Governance Platform _ V 1.0 • Issuing Agency: Metropolitan Council – Metropolitan Transportation Services (MTS) • Purpose: Market information for a…
More - State/localOnsite Trash Truck Services and RepairsCity of Pasadena · due Oct 13, 2026
The City of Pasadena Public Works Department, Building Systems and Fleet Management Division (BSFMD) is soliciting quotes from qualified vendors to provide onsite diagnostic, maintenance, warranty, troubleshooting, and repair services for refuse collection vehicles (trash trucks) owned and operated by the City. Services shall include labor, diagnostics, repairs, replacement of defective components, and related services necessary to maintain the City's refuse fleet in safe and reliable…
More - State/localWD-16247 - USA (Virginia) - Website and Customer Service System Redesign Services - Deadline October 28,2026RFPMart: Web Design & Development · due Oct 28, 2026
(1) Vendor needs to provide website and customer service system redesign services with the goal of implementing a scalable, secure, user–friendly, mobile–responsive, and accessible system that enhances customers’ access to relevant information, as well as the ability to track, manage, and analyze customer service activity for use by customers and customer service agents.1. Discovery and planning:– Review current website structure, analytics, and content.2. Customer interaction logging:– Give…
More - State/localNuisance Sign Removal ServicesOrange County, Florida · due Oct 15, 2026
NOTICE IS HEREBY GIVEN that Orange County, Florida, henceforth referred to as the County is accepting sealed offers for 'Project Title ( 'Project ID ) Sealed offers for furnishing the above will be accepted up to 'Proposal Submission Time ET on 'Proposal Submission Date . NOTE: Respondents are required to submit responses electronically via the OpenGov e-Procurement Platform. Respondents shall not be permitted to hand-deliver, mail, telephone, fax or email offers. Responses received after the…
More - State/localRFPQ On-Call Services for Water Resources Utility Repairs and Excavation ProjectsBurlington, VT · due Oct 16, 2026
During the course of normal maintenance, repairs or upgrades of city utilities (water, sewer, stormwater, etc.), the City of Burlington (“the City”) occasionally...
More - State/localOn-Call Asphalt Patching and Concrete RepairsPueblo West Metropolitan District, CO · due Oct 26, 2026
REQUEST FOR PROPOSALS On-Call Asphalt Patching and Concrete Repairs Request for Proposal No.: RFP-2026-W-001 The purpose of this RFP is to establish an on-call contract...
More - State/localCC-3911 - India - 24x 7 Zoonotic National Grievance and Query Management Helpline Service - Deadline October 14,2026RFPMart: Call Center & Answering · due Oct 14, 2026
(1) Vendor needs to provide 24x 7 zoonotic national grievance and query management helpline service.• The helpline will operate under a hub–and–spoke model, with the main helpline as the central hub which is 24*7 National Zoonotic helpline, Calls requiring support in regional languages are transferred to designated state call centers, acting as spokes.• The National Zoonotic Helpline will provide the dialer, call recording, and ticketing management system logins for seamless operations.• Level…
More - State/localSE-885 - Trunk Sewer & Outfall at Bergen Basin for the 150th Street Trunk Sewer which shares an Outfall with the GUY R BREWER Trunk sewerNew York City · due Jul 31, 2030
Responses to this RFQ must be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at the following website: https://passport.cityofnewyork.us/page.aspx/en/rfp/request_browse_public. Click on the Prequalified Lists blue box. To quickly locate the RFQ, insert the PQL Number (PQL000172) into the Keywords search field.
More - State/localCitywide Accessibility Improvements No. 13City of Concord, CA · due Nov 5, 2026
The work to be done in general consists of mobilization; preparatory work, securing the work area for public safety, and site cleanup daily, clearing and grubbing, traffic control; water pollution control program; earthwork and pavement and landscape grading; concrete curb, curb ramps, and sidewalk; pruning and removal of tree roots; lowering and adjustment of utility covers to finish grade; removal & replacement of traffic striping and pavement markings; installation of roadside signs; and…
More - State/localEXTRA-77137 - USA (Orange, California) - Freeway Patrol Services - Deadline October 27,2026Orange, CA · due Oct 27, 2026
(1) Vendor needs to provide freeway patrol services to the government authority located in Orange, CA.• The Freeway Service Patrol (FSP) helps reduce freeway congestion, improve safety and air quality, and reduce fuel consumption by quickly addressing incidents, disabled vehicles, and roadway debris that impede traffic flow.• Collisions, disabled vehicles, debris, and other incidents can significantly reduce freeway capacity and contribute to traffic congestion.• Promptly addressing these…
More - State/localSE-885 - Trunk Sewer & Outfall at Bergen Basin for the 150th Street Trunk Sewer which shares an Outfall with the Guy R Brewer Trunk sewerNew York City · due Jul 31, 2030
Responses to this RFQ must be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at the following website: https://passport.cityofnewyork.us/page.aspx/en/rfp/request_browse_public. Click on the Prequalified Lists blue box. To quickly locate the RFQ, insert the PQL Number (PQL000172) into the Keywords search field.
More - State/localITES-10985 - USA (Santa Monica, California) - 24x7 Service Desk Services - Deadline October 19,2026Santa Monica, CA · due Oct 19, 2026
(1) Vendor needs to provide 24x7 service desk services to the government authority located in Santa Monica, CA.• First point of contact for all incidents and service requests.• Password resets and access requests in accordance with city security policies.• Initial triage, categorization, prioritization, and escalation.• Basic troubleshooting of desktops, laptops, mobile devices, printers, and software applications• Advanced troubleshooting for Windows OS, Microsoft 365, networking and…
More - State/localSW-120409 - USA (Nevada) - RFI for Cloud-Based Anonymous School Safety and Tip Management Platform - Deadline October 16,2026RFPMart: Nevada · due Oct 16, 2026
(1) Vendor needs to provide cloud–based anonymous school safety and tip management platform.– Provide a modern, cloud–based, anonymous tip acquisition and management platform.– Provide an end–to–end software platform, branded mobile applications, system implementation, continuous technical support, and comprehensive administrator training.– Tip submission and acquisition:– Multi–channel intake: support secure tip intake via web browsers, IOS and android mobile apps, and direct phone calls.–…
More - State/localGraffiti removalUnited Kingdom (Contracts Finder) · due Nov 5, 2026
The contract includes cyclical and reactive removal services, rapid response for offensive graffiti and structured performance management arrangements including SLAs and KPIs.
More - State/localWD-16279 - USA (Virginia) - Website Redesign, Development, Implementation, Hosting, Maintain and Customer Logging System using WordPress CMS - Deadline October 28,2026RFPMart: Web Design & Development · due Oct 28, 2026
(1) Vendor needs to provide website redesign, development, implementation, hosting, maintain and customer logging system using WordPress content management system. – Provide develop a customized website and customer service log and tracking system.– Implementing a scalable, secure, user–friendly, mobile–responsive, and accessible system that enhances customers’ access to relevant information, as well as the ability to track, manage, and analyze customer service activity for use by customers…
More - State/localSW-119013 - USA (Hawaii) - RFI for Traffic Case Management System - Deadline October 31,2026RFPMart: Hawaii · due Oct 31, 2026
(1) Vendor needs to provide traffic case management system.• Agency seeks to modernize and streamline the traffic citation lifecycle by reducing manual work, improving accuracy, enhancing public access, and leveraging intelligent automation and digital workflows.• Use AI and OCR to process handwritten and electronic citations.• Automatically extract and populate key citation data fields.• Provide verification interfaces for staff.• Reduce manual effort and improve data integrity.• Full case…
More - State/localPoland – Street-cleaning and sweeping services – Utrzymanie czystości i porządku na terenie miasta Nowego SączaPoland · due Oct 12, 2026
1. Zakres przedmiotu zamówienia, obejmuje utrzymanie czystości i porządku na terenie miasta Nowego Sącza (Śródmieście). 2. Szczegółowy opis przedmiotu zamówienia zawierający wykaz terytorialny i rzeczowy terenów objętych zamówieniem oraz standard zgodnie z którym usługi muszą być wykonywane, określony został w Załączniku nr 1.1 oraz Załączniku nr 2 do specyfikacji. 1. Zakres przedmiotu zamówienia, obejmuje utrzymanie czystości i porządku na terenie miasta Nowego Sącza (obszar z wyłączeniem…
More - State/localAs-needed catch basin maintenance servicesCity of Calabasas · due Oct 14, 2026
The City of Calabasas (City) seeks to establish one or more contracts for maintenance and inspections of retrofitted catch basins. Catch basin cleaning may include debris/dirt removal, disposal and other clean-up activities associated with erosion, contaminants, excessive rain, vegetation, or other objects that fill catch basins and/or create blockages to the storm sewer system on an as-needed or emergency call-out basis/response. All the work will be performed in the public right-of-way…
More - State/localTicketing System RFP Questions 08-03-2026.pdfTarrant County 9-1-1 District, TX
Tarrant County 9-1-1 Emergency Assistance District RFP-2026-0001 – Ticketing System Clarifying Questions # RFP Section Mapping Category Clarification Question Answers 1 Will the OMNIA NCPA 01-143 cooperative contract be eligible on a proposal or is DIR required. We can accept DIR proposal 2 Are you willing to disclose the name of the current solution you are looking to replace? If so, what is it. Prefer not to disclose 3 Are you looking to migrate any data from that system? If so, # of…
More - State/local07227B0002-On-Call Mechanical Equipment and SystemsNew York City · due Oct 30, 2026
The Department of Correction is seeking the service of a contractor to provide On-call, as necessary repairs/diagnostic services, preventive maintenance and replacement of mechanical equipment and systems deemed to be beyond repair or beyond their useful life for varieties DOC facilities. This Competitive Sealed Bid (RFx) is being released through PASSPort, New York Citys online procurement portal. Responses to this RFx should be submitted via PASSPort. To access the solicitation, vendors…
More - State/localRFSQ #26.0087 Utilities Minor Infrastructure Installation and RepairAlberta (APC) · due Oct 13, 2026
RFSQ documents should be obtained from the Euna (formally Bonfire) portal at https://strathcona.bonfirehub.ca. This Request for Supplier Qualifications (“RFSQ”) is an invitation by Strathcona County (the “County”) to prospective respondents to qualify for eligibility to provide Utilities Minor Infrastructure Installation and Repair, as further described in Section A of the RFSQ Particulars (Appendix A) (the “Deliverables”). The County is seeking qualified respondents for minor infrastructure…
More - State/localMobile Truck Washing ServiceCity of Pasadena · due Oct 19, 2026
The City of Pasadena Water and Power Department seeks a qualified Contractor to provide recurring mobile truck washing services at the City Yards located at 245 W. Mountain Street, Pasadena, CA 91103. Services shall consist of express exterior-only washing for a mixed utility fleet, including pickup trucks, step vans, medium-duty trucks, and large specialty utility vehicles. The City anticipates that services will be performed every other week on Sundays between 7:00 a.m. and 5:00 p.m. The…
More - State/localRock wall repairChickasaw Nation · due Oct 14, 2026
Need a quote for repairs to a rock wall around the dumpster. The location is the Visitors Center at 901 W 1st St., Sulphur, OK
More - State/localRA359924 - Dynamic Market - Surfacing WorksUnited Kingdom (Contracts Finder) · due Feb 21, 2036
LondonEnergy Ltd (LEL) is establishing a Dynamic Market for the provision of surfacing, resurfacing and associated highways/civils works across LEL sites and other locations for which LEL is responsible. Please apply via Delta eSourciing Platform using access code 86S9883S36. Please email Lewis.atkinson@londonenergyltd.com if you have any questions. The Dynamic Market is intended to provide LEL with access to suitably qualified, experienced and competent contractors capable of delivering…
More - State/localCB26 001 Inflow and Infiltration Abatement ProgramCocoa Beach, FL
001 The City of Cocoa Beach is issuing a Request for Qualifications (RFQ) to establish a list of qualified on-call Contractors to provide sanitary sewer manhole, mainline, and...
More - State/local
- State/localRFQ - AS-NEEDED TRAFFIC AND STREET NAME SIGNS (RESERVED FOR SMALL LOCAL BUSINESSES)San Diego County, CA (BuyNet) · due Oct 16, 2026
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- State/local(Repost) On-Call Environmental Site Assessments/Hazardous Substance Liability Assessments (ESAS/HSLAS), Remediation, Storm Water Management And Engineering ServicesSanta Clara Valley Water District, CA · due Oct 26, 2026
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- State/localMailbox Only - RFQ for On-Call Hydrogeological Services for The City of Fresno Capital Projects DepartmentCity of Fresno, CA · due Oct 29, 2026
- State/localRequest For Information (RFI) for Transit Management SoftwareCity of Fresno, CA · due Nov 7, 2026
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- State/localDownload information upload to 3 Servo's install and get operationalNew York (NYSCR) · due Oct 22, 2026
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- State/localSewer Rehabilitation in Clinton, Fruit, McKinley, and West AvenuesCity of Fresno, CA · due Oct 27, 2026
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Frequently asked
60 open 311 citizen request systems opportunities are posted right now — 0 federal and 60 state & local — updated daily.
GovBidAlerts matches open federal (SAM.gov), state, and local solicitations to the 311 citizen request systems category with AI, so you can browse 311 citizen request systems bids and RFPs across every level of government in one place.
Federal award history by NAICS code
Federal buyers file 311 citizen request systems under these industry codes. Each code page shows who has won that work, which agencies buy it, and typical award sizes.