SW-115531 - USA (California) - Permitting and Licensing Software System - Deadline July 9,2026

(1) Vendor needs to provide permitting and licensing software system for processing land use permits, building permits, building inspections, engineering permits (such as encroachment permits), business licenses, and tracking code enforcement cases.– The system must be parcel–based as well as independent of one for right–of–way work to serve Planning, Code Enforcement, Building and Safety, Administrative Service (Business Licenses), and Public Works.– Product FeaturesDevelopment of modern web form capabilities that allow for easy editing of forms and that clearly define workflows for customers and staff. The system must allow online submission and payment of fees for applications.– Provide online tracking capabilities for all permit applications, land use entitlements, special event permits, and license reviews from request/submission to issuance.– Reporting: Facilitate report production using any combination of data elements maintained by land use and permitting systems.– Public Online Application Submittal and Inquiry Capabilities: The software should allow unregistered read–only queries of active and closed permits based on address, as well as general property information (assessor parcel information, and other city–provided information).– Geospatial–Based Information: Software must include the ability to assign land use entitlements, building permits, encroachment permits, and conditions such as a Specific Plan.– Allow for registration of abandoned buildings and vacant properties: Preferably, this would include integration with GIS for purposes of identifying “hot spots” or areas of concentrated vacancies– Online Payment Processing: Software must directly integrate with a credit card processor and contain cash register functionality for processing of online payments. Payment processing must contain an audit mechanism to track payment overrides and nuanced user rights that limit users who can override payment structures.(2) All question must be submitted no later than June 29, 2026.