SW-115524 - USA (Wisconsin) - Digital Resident Telephone, Tablet and Video Visitation System and Services - Deadline August 5,2026

(1) Vendor needs to provide digital resident telephone, tablet and video visitation system and services.– Provide a fully operational system, which includes all phone, tablet and video visitation services at the lowest cost possible for residents for all calls and visits processed by coin–less telephones, tablets, kiosks and/or visitation stations, as well as an administrator to monitor day–to–day operations.– Provide a complete “turn–key” fully operational system, which will provide local, interLATA and intraLATA, and interstate and intrastate services, video visitation services and messaging services as well as a monitoring and recording system.– A minimum of 168 fixed resident telephones– Must allow for local, IntraLATA, InterLATA and Interstate services; outgoing calls– System must allow for unlimited call blocking and notify resident that call has been blocked– Maintaining and managing resident phone database, including uploading attorney’s phone numbers and assuring any calls– System will provide a browser–based videoconference without visitors having to download any proprietary software on their computer to conduct the visit.(2) A mandatory conference will be held on July 9, 2026.(3) All questions must be submitted no later than July 22, 2026.(4) The contract period will be for one year.