open🌐 Washington (WEBS)RFI 2026-0608
WSDOT - WSF-Customer Relationship Management
Description
WSDOT is seeking to procure a modern Customer Relationship Management (CRM) solution to consolidate the fragmented landscape, providing a single customer record, unified communications management, improved customer service case handling, and the capability to deliver targeted marketing and communications campaigns to segmented customer groups.
Details?
- Response deadline
- Jun 19, 2026, 12:00 AM UTC
- Status
- open
- Jurisdiction
- Washington (WEBS)
- Reference #
- RFI 2026-0608
- Close
- 06/19/26
Contact
Tariq Ohab
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