closed🌐 Seminole CountyRFP-604905-24/MHH
Customer Relationship Management (CRM) Design Consultant Services
Seminole County / Information Technology
Description
A consultant to develop a scope for a Customer Relationship Management (CRM) system. The purpose of this scope is to provide effective collection, tracking, and resolution of interactions with county residents and, optionally, employees. A CRM will enable or improve service delivery to residents, effective business workflows, inter-departmental collaboration, centralized request management, reduce redundant systems and processes, and optimized resource allocation.
Details?
- Posted
- Oct 29, 2024
- Response deadline
- Dec 18, 2024, 7:00 PM UTC
- Status
- closed
- Buyer
- Seminole County
- Department
- Information Technology
- Jurisdiction
- Seminole County
- Reference #
- RFP-604905-24/MHH
- Summary
- A consultant to develop a scope for a Customer Relationship Management (CRM) system. The purpose of this scope is to provide effective collection, tracking, and resolution of interactions with coun
- Government Code
- seminolefl
- Government Organization City
- Sanford
- Government Organization State
- FL
- Government Organization Website
- https://www.seminolecountyfl.gov/departments-services/resource-management/purchasing-contracts/
- Government Organization Zip Code
- 32771
- Government Organization Address1
- 1301 East Second St.
- Government Organization Country Code
- US
- Close Out Reason
- Project canceled
- Closed Substatus
- canceled
Contact
(407)665-7116
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