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closed🌐 WeGo Public Transit2025207

Demand Response Software Replacement

WeGo Public Transit / Operations

Description

WeGo Public Transit is seeking proposals from qualified vendors to replace our current Demand Response software system. WeGo will oversee the entire process. This includes selecting a vendor, managing implementation, and ensuring the system meets our operational and accessibility needs. We are looking for a software solution that leverages artificial intelligence (AI) , offers dynamic optimization , includes a mobile app for users, operates in the cloud , integrates real-time traffic data , and supports integration with third-party providers (including taxis and TNCs) in a broker-type function. The new system should provide scalable, intelligent solutions for managing paratransit services, and also commingle demand response and microtransit trips to optimize resources. The selected vendor will be responsible for providing the software and supporting WeGo through the following tasks: Software for Demand Response, Same day Choice program and Microtransit. Implementation Training and Change Management Post-Implementation Support

Documents (25)

  • 📎 09bac29f-b76e-43ad-9b6d-3d089d2937b5_Question_#_67_Provider_Productivity_Sample.pdf
    application/pdf · 84 KB
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  • 📎 0bd5da5a-c4c8-4d0c-80c8-231e0638383a_Question_#_67_Slack_time_report_sample.pdf
    application/pdf · 59 KB
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  • 📎 1a0fbbb7-49e6-4303-99ef-803d7eedbf3c_Question_#_67_Monthly_Service_Report.pdf
    application/pdf · 60 KB
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  • 📎 34039633-fcb7-43fb-8b10-776285bdd42c_Question_#_67_Trip_count_by_fare_Type_sample.pdf
    application/pdf · 49 KB
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  • 📎 3f3dfcba-133f-4d6c-bf3e-ef18369c0c20_Question_#_67_Funding_Source_Trip_Summary_sample.pdf
    application/pdf · 78 KB
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  • 📎 4ba44d0f-67e3-4ab1-8a96-2d2514a5c665_Question_#_67_cancel_missed_no_show_and_more_sample.pdf
    application/pdf · 114 KB
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  • 📎 5335b7cc-6e33-489f-b71d-bceb4139e997_Question_#_29_Ridership_&_Scheduling_Data.xlsx
    application/vnd.openxmlformats-officedocument.spreadsheetml.sheet · 298 KB
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  • 📎 57aa7d06-b6f0-4b68-bc2a-cc39e92a8d76_Question_#_67_Trip_Hours_Productivity_Sum_sample.pdf
    application/pdf · 88 KB
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  • 📎 79fd257c-168a-4478-8637-fdf7b938f7fa_Question_#_67_Billing_by_Funding_Source_Sample.pdf
    application/pdf · 68 KB
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  • 📎 88cb2471-e0fb-4f97-889f-9577fb4e5137_Question_#_67_Same_Day_and_advanced_booking_rpt_sample.pdf
    application/pdf · 73 KB
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  • 📎 be251c40-e056-4912-b635-29598b26c7d2_Question_#_67_Ontime_compliance_(3rd_party_not_accurate).pdf
    application/pdf · 66 KB
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  • 📎 c6a30a6f-358e-427e-88be-ecde23d10e5c_Question_#_67_Common_Location_Report_Sample.pdf
    application/pdf · 72 KB
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  • 📎 de515e04-12bb-4144-a4bb-587e0e0d87a6_Question_#_67_Trip_Distance_Productivity_Sum.pdf
    application/pdf · 89 KB
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  • 📎 e19747af-5167-4b92-99a4-61334ba32c7a_Question_#_67_Trip_Count_by_Funding_Source_Sample.pdf
    application/pdf · 50 KB
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  • 📎 e1d629b4-e038-4e85-b9aa-6f5699e5da06_Question_#_67_Cross_reference_report_sample.pdf
    application/pdf · 77 KB
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  • 📎 e79b87d0-4af0-44c2-9f74-f593f228e9c2_Question_#_67_Ride_Length_report_sample.pdf
    application/pdf · 63 KB
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  • 📎 e8e82e52-c1bc-4a3b-9b65-c5e5dee105fa_Question_#_67_Fare_Collected_Report_sample.pdf
    application/pdf · 43 KB
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  • 📎 ee420d86-22c3-45b1-9fa9-773130917cab_Question_#_67_Optimize_report_sample.pdf
    application/pdf · 90 KB
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  • 📎 Exhibit_A_-_Federal_Terms_and_Conditions.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 42 KB
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  • 📎 fd2b7d68-08e3-4207-8ced-09c3517c2cac_Question_#_67_Client_Statistics_Report_sample.pdf
    application/pdf · 48 KB
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  • 📎 ffc427f3-d828-40e2-8618-2587b04dc1c5_Question_#_67_daily_operations_report_sample,_max_vehciles_is_inaccurate.pdf
    application/pdf · 53 KB
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  • 📎 MV_WeGo_Itiemized_Cost_Estimate_-_OnDemand_Software_Replacement_RFP.xlsx
    application/vnd.openxmlformats-officedocument.spreadsheetml.sheet · 20 KB
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  • 📎 project_document_snapshot.pdf
    application/pdf · 930 KB
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  • 📎 Scope_of_Work_Software_replacement.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 33 KB
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  • 📎 Tennessee_State_Clauses.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 18 KB
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Details

Posted
May 13, 2026
Response deadline
Jun 19, 2026, 6:00 PM UTC
Status
closed
Buyer
WeGo Public Transit
Department
Operations
Jurisdiction
WeGo Public Transit
Reference #
2025207
Summary
WeGo Public Transit is seeking proposals from qualified vendors to replace our current Demand Res
Government Code
nashville
Government Organization State
TN
Government Organization Website
http://www.nashvillemta.org
Government Organization Zip Code
37155
Government Organization Address1
430 Myatt Drive
Government Organization Country Code
US
Other
Is Paused: false · Template Title: Professional Service RFP · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/f2a0f256-0a33-4f79-a4a8-5f7ca797bef9_WeGo_Logo.p · Government Organization Timezone: America/Chicago · Government Organization Phone Country: 1

Contact

(615)862-5950
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