SW-116146 - USA (Illinois) - Enterprise Resource Planning Solution - Deadline July 31,2026

(1) Vendor needs to provide enterprise resource planning solution. – Provide enterprise resource planning software system (“ERP”) and implementation services.– implement a new system that will enhance service to the residents, businesses, customers, while also increasing employee productivity.– The new system must be secure, reliable, and capable of supporting the agency’s current operations.– Provide solution that is highly configurable, scalable, and able to meet the diverse needs of its departments while also supporting best practices in public sector financial management and ompliance.1. Functionality: The system’s ability to perform the agency’s critical business processes and provide flexibility for the organization to grow as needed.2. Usability: The system’s user experience including the look, feel, and ease of use.3. Technical: The ability for the system to support the needed technical infrastructure and integration needs.4. Implementation Methodology and Complexity: Aspects to consider include third party implementation partnerships, vendor resource availability, and implementation strategy and approach.5. Customer Service and Support: The offered training, service, & support packages for implementation, post–go–live support, and ongoing maintenance or support. This includes vendor training guides, FAQ’s, Service Level Agreements, online repositories, ticket submission, and timely responses.(2) All the questions must be submitted no later than July 10, 2026.