Enterprise Resource Planning (ERP) Software and Implementation Services

{
  "id": 241721,
  "_slug": "stcloud",
  "title": "Enterprise Resource Planning (ERP) Software and Implementation Services",
  "status": "evaluation",
  "summary": "<p><strong>SCOPE OF SERVICES SUMMARY</strong></p><p>The City of St. Cloud is requesting proposals to purchase or otherwise acquire rights to use an Enterprise Resource Planning (ERP) system for the City&rsquo;s financial, procurement, budgeting, human resources, and capital asset management needs, meeting the requirements identified in this RFP. The City recognizes the benefits of a solution where Finance and HR/Payroll are tightly integrated and is therefore seeking proposals that will facilitate full integration between these and other critical business operations. In addition, the City requires proposals for processional services necessary to implement the system and train City staff on the new software. Proposers may submit multi-vendor proposals. However, if doing so, Proposers should clearly describe the roles and responsibilities of each vendor, both as related to implementation activities and to post-implementation support.</p><p>The selection of the successful proposer(s) shall be at the City&rsquo;s discretion and shall be made in a prompt manner after receipt and evaluation of all responses. If you are interested in preparing a response to the RFP, please complete all the requirements set forth in this RFP document. Under the proposal process, the stipulations set forth herein are fully binding on the proper to the extent that you confirm acceptance by your electronic signature of the Respondent&rsquo;s Certification.</p><p>Table 1.1</p><p><strong>Functional Scope</strong></p><table style=\"border-collapse: collapse; width: 448px; height: 265px; border-width: 1px; border-color: #7E8C8D;\" border=\"1\"><tbody><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; text-align: center; border-width: 1px; border-color: rgb(126, 140, 141);\"><strong>Finance</strong></td><td style=\"width: 223px; height: 21px; text-align: center; border-width: 1px; border-color: rgb(126, 140, 141);\"><strong>Human Resources</strong></td></tr><tr style=\"height: 51px;\"><td style=\"width: 224px; height: 51px; border-width: 1px; border-color: rgb(126, 140, 141);\"><p>Accounting/ General Ledger/ CoA Admin.</p></td><td style=\"width: 223px; height: 51px; border-width: 1px; border-color: rgb(126, 140, 141);\">Human Resources</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Financial Reporting</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Employee File</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Project and Grant Accounting</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Benefit Enrollment</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Budget Management</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Personnel Evaluations</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Procurement (AP)</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Risk Management</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Customer Billing (AR)</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Training/ Certifications</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Treasury Management</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Personnel Actions</td></tr><tr style=\"height: 25px;\"><td style=\"width: 224px; height: 25px; border-width: 1px; border-color: rgb(126, 140, 141);\">Capital Asset Management</td><td style=\"width: 223px; height: 25px; border-width: 1px; border-color: rgb(126, 140, 141);\">Recruitment</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Time Entry</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">New Hire (On-boarding/ Off-boarding)</td></tr><tr style=\"height: 21px;\"><td style=\"width: 224px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Payroll</td><td style=\"width: 223px; height: 21px; border-width: 1px; border-color: rgb(126, 140, 141);\">Salary Adjustment/ Position Change</td></tr></tbody></table><p>&nbsp;</p><p><strong>PRE-RESPONSE CONFERENCE</strong></p><p>A non-mandatory pre-response conference is required for this RFP.</p><p><strong>CONTRACT FOR SERVICES</strong></p><p>After selection by the City, each firm will be required to negotiate and execute and agreement with the City.</p><p><strong>FUND AVAILABILITY</strong></p><p>Any contract resulting from this solicitation is deemed effective only to the extent that funds are available. The City of St. Cloud abides by the provisions set forth in Florida Statutes relative to appropriations of funds. The ability of the successful Proposer to maintain a sense of fiscal responsibility and budgetary awareness shall be favorably considered in the ranking and award of a contract. This disclosure is being made to assist all Proposers in the gauging of their desire to participate in this Proposal and in the planning and preparation of their written response. The City reserves the right to negotiate all Proposer fees, costs, charges, for any proposed services or appurtenant requirements.</p><p><strong>PERSONNEL</strong></p><p>The work shall be performed and directed by the key personnel identified in the submittal from the awarded firm or individual in response to this RFP. The awarded firm or individual shall not subcontract, assign or transfer any work under the agreement without the prior written consent of the City. Subconsultants must be identified in the submittal and shall be subject to the approval of the City. Any changes in the identified personnel shall be subject to the prior review and approval of the City. When directed by the City, subconsultants personnel whose performance or behavior is determined to the unsatisfactory shall be immediately removed. The awarded firm or individual shall provide a sufficient number of qualified personnel as necessary to effectively carry out its responsibilities under the agreement.</p>",
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    "title": "Request for Proposal"
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  "addendums": [
    {
      "id": 112745
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      "id": 116812
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      "id": 118193
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  "copyCount": 0,
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  "created_at": "2026-02-27T17:40:39.000Z",
  "department": {
    "id": 2175,
    "name": "Procurement"
  },
  "government": {
    "code": "stcloud",
    "organization": {
      "city": "St. Cloud",
      "logo": "https://assets.procurement.opengov.com/logo-uploads/2e7e1e68-3bbc-4ad3-bac4-1454b93a7dc4_ST_CLOUD_Logo_CMYK_v.2.jpg",
      "name": "City of St. Cloud",
      "phone": "(407)957-7212",
      "state": "FL",
      "website": "https://www.stcloudfl.gov/1570/Procurement-Services",
      "zipCode": "34769",
      "address1": "1300 9th Street",
      "address2": "Building A - 2nd Floor",
      "phoneExt": null,
      "timezone": "America/New_York",
      "countryCode": "US",
      "phoneCountry": "1"
    }
  },
  "financialId": "2026-027",
  "closeOutReason": null,
  "closedSubstatus": null,
  "proposalDeadline": "2026-06-09T14:00:00.000Z",
  "releaseProjectDate": "2026-04-19T04:00:00.000Z"
}