ITES-10542 - USA (Georgia) - Information Technology Support Specialist Services - Deadline July 20,2026

(1) Vendor needs to provide information technology support specialist services.• This position is responsible for maintaining technology equipment, assisting users with technical issues, supporting cybersecurity awareness efforts, and helping ensure the reliable operation of technology resources used throughout the organization.• Provides technical support to city employees across multiple departments.• Troubleshoots hardware, software, operating system, application, and peripheral device issues.• Assists with user account administration and employee onboarding/offboarding technology needs.• Maintains technology inventory records and equipment documentation.• Assists users with identifying and reporting suspicious emails, phishing attempts, malware warnings, and other cybersecurity concerns.• Supports cybersecurity awareness, password security practices, multifactor authentication, and technology–use policies.• Assists staff with software usage and basic technology training.(2) This is not RFP; this is job posting.