ITES-10593 - USA (Washington Township, Michigan) - Information Technology Management Service - Deadline July 29,2026

(1) Vendor needs to provide information technology management service to the government authority located in Washington Township, MI. • Managed physical and virtual server support:– Unlimited Onsite/Phone/Remote Control Support– Service Availability Monitoring– System and File Level Backup/Restore Maintenance– Microsoft Patch Management– Semi–Annual Onsite maintenance Security– User Account Administration– File Sharing Permission Administration• Managed workstation:– Unlimited Onsite/Phone/Remote Control Support– Microsoft Application Support Maintenance– Online Asset Management– Online Trouble Ticket Management– Online License Management– Desktop Optimization and Management– Advanced endpoint protection and anti–ransomware (Workstations) – provide advanced endpoint protection, DNS filtering, and proactive threat hunting on all managed workstations.• Managed network security gateway:– Inclusive Remote Support– Content Filtering– Gateway Threat Management– Antivirus & Antimalware– IDS– IPS(2) All the questions must be submitted no later than July 17, 2026. (3) The contract period will be for three years. (4) Mandatory pre–bid walk–thru will be held on July 10, 2026.