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closed🌐 Pinellas County26-0600-REQ

26-0600-RFP Behavioral Health Coordinated Access Model

Pinellas County / HUMAN SERVICES

Description

The County seeks to contract with an organization that offers sophisticated multichannel contact center capabilities and can activate a team of clinical behavioral health assessors with a local presence (CAM Team) to operate Care About Me, the Pinellas County Coordinated Access Model (CAM). In addition to triaging and screening behavioral health intakes as described herein, members of the CAM Team, as well as vendors' other staff, will serve as CAM program representatives and will market to and engage residents, referring partners, and clinical behavioral health providers in the operation and support of the CAM. The awarded vendor will be expected to: provide CAM Team clinical staffing; provide administrative and program management leadership of the CAM; accept intakes from multiple avenues, including phone, text, chat, and email; utilize Care About Me’s portable vanity telephone number and active web address for intakes and information; provide call data and metrics; and utilize the county’s CAM Platform for information collection, assessment, appointment booking, system level analytics, and data sharing. Priority will be given to vendors willing to onboard eligible clinical staff from the current CAM pilot to expedite program initiation and ensure program continuity, while hiring or providing existing staff for any additional team needs.

Documents (13)

  • 📎 4c7a9661-290e-4f8c-8015-c748711cac62_Exhibit_G_-CAM_Providers_.pdf
    application/pdf · 74 KB
    Download
  • 📎 aaaee739-e5b0-479a-b684-859b7295dd7a_Exhibit_I_-_Special_Conditions.pdf
    application/pdf · 115 KB
    Download
  • 📎 Appendix_A-_Elevate_Behavioral_Health_Pinellas_County-_REFERENCE.pdf
    application/pdf · 1.9 MB
    Download
  • 📎 Appendix_B-_CAM_Providers_5-2026.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 18 KB
    Download
  • 📎 Appendix_C-_CAM_LM_05_28_2026.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 40 KB
    Download
  • 📎 Appendix_E-_FY27_CAM_Team_Budget_and_Fee_Schedule.xlsx
    application/vnd.openxmlformats-officedocument.spreadsheetml.sheet · 38 KB
    Download
  • 📎 ca7daf74-8bed-44f1-b4b3-cc06e82e6112_Appendix_A-_Elevate_Behavioral_Health_Pinellas_County-_ForInformationalPurposes.pdf
    application/pdf · 1.9 MB
    Download
  • 📎 Common_Carrier_Attestation_02.05.2025.pdf
    application/pdf · 112 KB
    Download
  • 📎 e3da2b63-9629-4b84-86c9-baf83a0f1bd3_Exhibit_H_-Logic_Model.pdf
    application/pdf · 244 KB
    Download
  • 📎 Foreign_Countries_of_Concern_Affidavit_12.11.2025.pdf
    application/pdf · 128 KB
    Download
  • 📎 Human_Trafficking_Affidavit_11.20.25.pdf
    application/pdf · 115 KB
    Download
  • 📎 Non-Competitive_Oversight_Committee_Justification_Form.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 22 KB
    Download
  • 📎 project_document_snapshot.pdf
    application/pdf · 545 KB
    Download

Details

Posted
Jun 2, 2026
Response deadline
Jun 16, 2026, 7:00 PM UTC
Status
closed
Buyer
Pinellas County
Department
HUMAN SERVICES
Jurisdiction
Pinellas County
Reference #
26-0600-REQ
Summary
The County seeks to contract with an organization that offers sophisticated multichannel contact center capabilities and can activate a team of clinical behavioral health assessors with a local pre
Government Code
pinellasfl
Government Organization City
Clearwater
Government Organization State
FL
Government Organization Website
http://www.pinellascounty.org/
Government Organization Zip Code
33765
Government Organization Address1
Pinellas County Courthouse Annex Bldg., Sixth Floor
Government Organization Address2
400 S. Ft. Harrison Ave.
Government Organization Country Code
US
Other
Is Paused: false · Template Title: Solicitation - All · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/8fdb5763-d79b-4f9c-a0d9-f0650eaa84b8_PUR_Cnty_lo · Government Organization Timezone: America/New_York · Government Organization Phone Country: 1

Contact

(727)464-3311
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