Insurance, Employee Assistance Program (EAP) Services

The City of St. Petersburg, (City), is requesting proposals from qualified firms to provide Employee Assistance Program (“EAP”) services for active employees and their eligible dependents and eligible Consolidated Omnibus Budget Reconciliation Act (“COBRA”) participants (collectively “Participants”). The City is seeking EAP services that provide strategies that will positively impact the well-being and success of its participants. Offeror’s EAP services shall include counseling for alcohol and drug abuse as well as other impairment factors such as emotional disturbance, family disruption, illnesses of family members, and financial or occupational stress. Offeror’s EAP services shall also include providing resources that assist Participants in balancing and enriching their personal lives in such areas as legal and financial management, physical health and well-being, and work-life balance. Offeror shall provide direct accessibility to the services of licensed mental health professionals and information 24/7 via telephone. Offeror shall provide all labor, materials, supervision, travel, facilities and equipment for performance of all aspects of EAP services as specified in this Request for Proposal (“RFP”). Offeror shall provide administrative services and documentation and shall administer EAP services in compliance with city specifications and all applicable laws as defined herein. No allowances shall be granted to Offeror to compensate for extra time or personnel required to adequately perform the services described. The various tasks and schedules for services, as outlined in this RFP are not to be interpreted as the only duties required of the Offeror and should not inhibit any enhancements deemed necessary by Offeror in its proposal to provide a robust program of EAP services. The city reserves the right to add to or otherwise modify the scope of work at any time prior to the final execution of an Agreement.