closed🌐 Southwest Ohio Regional Transit Authority131-2023
Onboard Customer Survey
Southwest Ohio Regional Transit Authority / Development
Description
The Southwest Ohio Regional Transit Authority (SORTA) is seeking a firm to develop an onboard customer satisfaction survey with service-related questions, rider demographics, origin and destination, transfers, customer travel characteristics, customer satisfaction, customer preferences for receiving communications, and other transit trip information. The data collected from the survey will be used in updating SORTA’s Strategic Plan and to be used in planning efforts to improve the transit service and ridership forecast. The survey will also assist the local transit operators to plan for future services by integrating feedback from existing riders.
Details?
- Posted
- Aug 4, 2023
- Response deadline
- Aug 25, 2023, 6:00 PM UTC
- Status
- closed
- Buyer
- Southwest Ohio Regional Transit Authority
- Department
- Development
- Jurisdiction
- Southwest Ohio Regional Transit Authority
- Reference #
- 131-2023
- Summary
- The Southwest Ohio Regional Transit Authority (SORTA) is seeking a firm to develop an onboard customer satisfaction survey
- Government Code
- go-metro
- Government Organization City
- Cincinnati
- Government Organization State
- OH
- Government Organization Website
- https://www.go-metro.com/about-metro/about2/doingbusiness/doingbusinesswithmetro/current-bid-opportunities
- Government Organization Zip Code
- 45202
- Government Organization Address1
- 525 Vine Street
- Government Organization Address2
- Suite 500
- Government Organization Country Code
- US
- Closed Substatus
- awarded
Contact
(513)632-7666
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