Unified Communications as a Service (UCaaS)

The City of La Mesa is requesting proposals for Project Title . Proposals are to be submitted via the e-Procurement portal located at: https://procurement.opengov.com/portal/lamesaca . Proposals are due at Response Submission Time on Response Submission Date . The City is soliciting Proposals from qualified Respondents (Vendor, Value Added Reseller (VAR), System Integrator (SI)) of various Solutions from qualified Suppliers (Manufacturer, Provider) to replace its aging telephone systems, primarily premises-based NEC systems, with a new Unified Communications as a Service (UCaaS) platform at all of its sites in San Diego County, California. While this project is driven by the lack of manufacturer support of the current systems, Client also wishes to use this opportunity to evaluate new technology that will increase productivity and enhance service quality. The new platform will support a total of approximately 300 users at 9 locations . The City has retained Communication Strategies (Consultant), an independent technology consulting firm, to assist in the design, evaluation, and implementation of this new platform.