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closed🌐 City of Tampa26-X-01161

Intent to Single Source for Priority Dispatch Systems

City of Tampa / Technology & Innovation

Description

Tampa Fire Rescue utilizes ProQA today to help process and triage 911 calls for emergency medical calls in the city. The QPR service from Priority Dispatch is meant to help provide quality assurance for Tampa Fire 911 dispatchers, listening to emergency calls and ensuring that they are following the protocols as defined by Priority Dispatch. This is a service that Tampa Fire is asking to receive and will be fully virtual with no personnel on site.

Details

Posted
May 5, 2026
Response deadline
May 8, 2026, 9:00 PM UTC
Status
closed
Buyer
City of Tampa
Department
Technology & Innovation
Jurisdiction
City of Tampa
Reference #
26-X-01161
Summary
Tampa Fire Rescue utilizes ProQA today to help process and triage 911 calls for emergency medical calls in the city.  The QPR service from Priority Dispatch is meant to help provide quality as
Government Code
cityoftampa
Government Organization City
Tampa
Government Organization State
FL
Government Organization Website
https://www.tampa.gov/
Government Organization Zip Code
33610
Government Organization Address1
2555 E Hanna Ave
Government Organization Country Code
US
Close Out Reason
Intent to Single Source
Closed Substatus
no responses
Other
Is Paused: false · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/d7f77997-5fe0-463f-be05-88a6c8444efb_data.png · Government Organization Timezone: America/New_York · Government Organization Phone Country: 1

Contact

(813)274-8351
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