Towing, Recovery, Secure Storage, and Non-Passenger Vehicle Disposal Services

The San Mateo County Sheriff’s Office is seeking proposals from qualified contractors to provide towing, roadside assistance, vehicle recovery, secure storage, and non-passenger vehicle removal and disposal services. These services will support Sheriff’s Office operations that require reliable and timely vehicle management in support of law enforcement activities, investigations, and enforcement actions. The selected contractor must provide 24 hours per day, 7 days per week service coverage both within and outside San Mateo County. Services will include towing of light-, medium-, and heavy-duty vehicles, emergency roadside assistance, accident and non-accident recovery, temporary and secure evidence vehicle storage, and the removal and disposal of non-passenger vehicles such as recreational vehicles (RVs), trailers, boats, and other abandoned or illegally occupied structures encountered during enforcement operations. Contractors must maintain a properly equipped fleet and specialized equipment capable of handling a wide range of vehicles and situations while meeting guaranteed response times and maintaining appropriate staffing levels. The Sheriff’s Office is particularly interested in contractors with experience in large-scale vehicle recovery, environmental compliance, secure evidence storage, and the removal and disposal of abandoned vehicles. The selected contractor will also be required to designate an Account Manager to coordinate services, support operational efficiency, and serve as the primary point of contact for the Sheriff’s Office.