SW-115550 - USA (California) - Salesforce Marketing Cloud Customer Engagement Platform - Deadline July 27,2026

(1) Vendor needs to provide salesforce marketing cloud customer engagement platform. – Provide strategic, technical, and operational support for Salesforce Marketing Cloud (SFMC) to support ongoing customer communications, campaign execution, system optimization, analytics, and compliance. – Services may include planning, implementation, configuration, campaign delivery, documentation, and staff support.– Engagement is to ensure used effectively, securely, and in alignment with organizational communications, marketing, and customer engagement objectives.– Provide strategic guidance on architecture, use cases, and roadmap.  – Email, mobile and social studio.– Web studio and cloud pages.– Build and manage data extensions, filters, and queries.– Support integrations with Customer Relation Management (CRM) systems, data feeds including data warehouse, or Application Programming Interfaces (API).– Troubleshoot errors, performance issues, and data sync problems.  – Advise on best practices for email, journeys, data extensions, and automation. – Support campaign planning, segmentation strategies, and audience targeting.    – Configure dynamic content, personalization, and segmentation logic.– Support modular and reusable email design frameworks.  – Support campaign performance analysis for the metrics, open rates, Click–Through Rate (CTR), conversions.(2) The contract period will be for three years. (3) All the questions must be submitted no later than June 26, 2026.