ITES-10594 - USA (Sunbury, Ohio) - Information Technology Management Services - Deadline July 15,2026

(1) Vendor needs to provide information technology management services to the government authority located in Sunbury, OH. – Provide professional technology managed service providers (MSP) for information technology management services.– MSP will supply general technical support and assistance, hardware and software support, cloud storage management, networking support and management at multiple facilities, cybersecurity management and support, basic training, and documentation of hardware, software, and telecommunications inventory across multiple office and park sites.– Performance of basic support functions, including the onboarding of computers, printers, peripherals, and Microsoft Office365 and other software.– Management of computer systems including associated hardware, software, communications, and operating systems necessary for performance, security, reliability, and recoverability of the systems.– 24/7 monitoring, maintenance, and support of network equipment including switches, firewalls, routers, and other security devices; as needed installation and maintenance of printers, scanners, network devices, etc. – Maintenance of Microsoft Office 365 and SharePoint services, onboarding and offboarding users, updating user accounts as requested, managing subscriptions, maintaining, and updating policies, and managing security groups.– Provide technology leadership in evaluating current and emerging technologies, assessing risks, and assisting with planning tactical and strategic migration of business services to these technologies. strategic planning, design, and installation and upgrade of core network systems.– Respond efficiently to service, equipment and network issues and staff service requests to ensure that there is no significant hardware or network downtime.– Provide an assessment of current data backup policy and procedures and recommend revisions to data backup policies and procedures to address daily, weekly, and monthly backup of cloud storage data, workstation data, email, and the like; and a plan to restore systems and data if cloud–based servers fail, individual computers fail, or is the victim of a cyber–attack.(2) The contract period will be for one year. (3) All the questions must be submitted no later than July 9, 2026.