Permitting and Land Management Software

{
  "id": 199820,
  "_slug": "palo-alto-ca",
  "title": "Permitting and Land Management Software",
  "status": "awardPending",
  "summary": "<p><img src=\"https://govlist.s3.us-west-1.amazonaws.com/images/production/3b355789-73cf-46f5-a92c-c5194398556c\" alt=\"\" width=\"70%\" height=\"auto\"></p><p><span style=\"font-size: 16px;\">The City of Palo Alto's <a href=\"https://www.paloalto.gov/Departments/Planning-Development-Services\" target=\"_blank\" rel=\"noopener\">Planning &amp; Development Services Department</a> is seeking proposals from qualified vendors to provide a modern, cloud-based permitting system that meets our current and future needs for:</span></p><ul><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Permitting</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Land management</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Code enforcement</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Inspections</span><br><br></li></ul><p><span style=\"font-size: 16px;\">The City has long relied on its current platform, but with evolving community expectations, increasing demand for digital services, and rising technology costs, the City seeks to evaluate the market for innovative solutions that can improve efficiency, customer experience, and long-term value.<br><br></span></p><p><span style=\"font-size: 16px;\"><strong>RFP Goals</strong>&nbsp;</span></p><p><span style=\"font-size: 16px;\">Through this RFP, the City aims to:</span></p><ul><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Assess available permitting platforms and their ability to meet the City&rsquo;s business needs.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Identify opportunities to streamline processes and improve transparency for both applicants and staff.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Ensure the City&rsquo;s investment in technology remains sustainable, adaptable, and cost-effective into the future.<br><br></span></li></ul><p><strong><span style=\"font-size: 16px;\">Desired Vendor Capabilities</span></strong></p><p><span style=\"font-size: 16px;\">The City seeks to partner with a vendor who can work collaboratively with staff to design and implement a permitting system that will serve our community for years to come.</span></p><p><span style=\"font-size: 16px;\">Ideal partners will demonstrate:</span></p><ul><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Proven expertise in permitting functions such as plan review, GIS integration, dynamic fee calculation, document management, inspection scheduling, mobile accessibility, and no-code/low-code configuration.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Commitment to collaboration by engaging with City staff throughout implementation and tailoring solutions to the City&rsquo;s unique processes and needs.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Scalability and security to ensure the platform can adapt as City requirements evolve while safeguarding sensitive information.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Strong support and training that empower staff to confidently use and continuously improve the system.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Focus on innovation to help the City keep pace with technology trends and community expectations.</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">Vendors must fill out Attachment B - Firm Experience and include name, title, phone and email address for reference checks.</span></li></ul>",
  "isPaused": false,
  "template": {
    "title": "Request for Proposals"
  },
  "addendums": [
    {
      "id": 93113
    },
    {
      "id": 91094
    }
  ],
  "copyCount": 1,
  "isPrivate": false,
  "comingSoon": false,
  "created_at": "2025-09-16T19:25:03.013Z",
  "department": {
    "id": 69,
    "name": "Information Technology"
  },
  "government": {
    "code": "palo-alto-ca",
    "organization": {
      "city": "Palo Alto",
      "logo": "https://assets.procurement.opengov.com/logo-uploads/c8d1041f-4b64-4d20-8095-8c5bb5ab6273_city_of_palo_alto_logo.png",
      "name": "City of Palo Alto",
      "phone": null,
      "state": "CA",
      "website": "http://www.cityofpaloalto.org",
      "zipCode": "94301",
      "address1": "250 Hamilton Avenue",
      "address2": null,
      "phoneExt": null,
      "timezone": "America/Los_Angeles",
      "countryCode": "US",
      "phoneCountry": "1"
    }
  },
  "financialId": "RFP195677",
  "closeOutReason": null,
  "closedSubstatus": null,
  "proposalDeadline": "2025-11-18T23:00:04.726Z",
  "releaseProjectDate": "2025-10-08T07:00:00.000Z"
}