SW-115183 - USA (Oklahoma) - Secret Shop Platform - Deadline June 24,2026

Vendor needs to provide secret shop platform.– Implementation of a secret shop platform designed to standardize mystery shopping evaluations across hotel, resort, dining, retail, spa, casino, and facility operations.– Platform will support point–based scoring, required photo evidence, and portfolio–wide reporting.– Includes software configuration, deployment of templates, mobile audit tools, scoring logic, photo evidence enforcement, reporting dashboards, training, optional SSO/Power BI integration, optional in–person training based on findings, and ongoing support across all property areas.