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closed🌐 New Braunfels Utilities204480

25-0092 Online Forms, Workflow, and Case Management Software

New Braunfels Utilities / Information Technology

Description

New Braunfels Utilities (“NBU”) is seeking a comprehensive Online Forms and Workflow solution with Case Management capabilities to support it’s 80,000 and growing account base. The system should have out-of-the-box solutions with minimal customization requirements that can meet the unique needs of a public agency. It shall also have the capabilities to allow NBU staff to develop custom solutions with ease. NBU is interested in a user-friendly system that will help NBU to improve the customer experience, automate repetitive and time-consuming tasks, enhance process transparency, and help increase efficiency overall. Respondents may be asked to provide further details and software demonstrations during evaluation.

Details

Posted
Oct 6, 2025
Response deadline
Nov 13, 2025, 8:00 PM UTC
Status
closed
Buyer
New Braunfels Utilities
Department
Information Technology
Jurisdiction
New Braunfels Utilities
Reference #
204480
Summary
New Braunfels Utilities (“NBU”) is seeking a comprehensive Online Forms and Workflow solution with Case Management capabilities to support it’s 80,000 and growing account base. Th
Government Code
nbutexas
Government Organization City
New Braunfels
Government Organization State
TX
Government Organization Website
https://www.nbutexas.com
Government Organization Zip Code
78130
Government Organization Address1
263 Main Plaza,
Government Organization Country Code
US
Other
Is Paused: false · Template Title: Solicitation · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/99f5425a-c1e7-450c-a171-eaf54610daa2_NBU_Logo.pn · Government Organization Timezone: America/Chicago · Government Organization Phone Country: 1

Contact

(830)629-8400
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This listing is a summary from New Braunfels Utilities's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.