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closed🌐 ocgov060-2655801-VV

AutoMerge Enterprise CRM 2013 Software & Support

ocgov / Sheriff-Coroner

Description

Contractor shall provide AutoMerge Enterprise CRM 2013 Software and on-going support to County as follows: Contractor shall provide support via Contractor’s support website, live chat sessions, telephone, email or remote sessions as necessary to resolve issues and questions. Contractor shall provide a U.S. Support Team if technical help is needed. Contractors U.S. Support Team will respond within a maximum of 8 hours. County shall provide as much information about the technical issue as possible, i.e. screen shots, log files, error messages, etc.

Details

Posted
Jun 7, 2024
Response deadline
Jun 21, 2024, 11:00 PM UTC
Status
closed
Buyer
ocgov
Department
Sheriff-Coroner
Jurisdiction
ocgov
Reference #
060-2655801-VV
Summary
<p>Contractor shall provide AutoMerge Enterprise CRM 2013 Software and on-going support to County as follows:&nbsp;</p><ul><li>Contractor shall provide support via Contractor&rsquo;s support website,
Is Paused
false
Template Title
Attach Your Solicitation (w/ CPO approval)
Copy Count
0
Government Organization City
Santa Ana
Government Organization Name
County of Orange
Government Organization State
CA
Government Organization Website
https://www.ocgov.com/
Government Organization Zip Code
92701
Government Organization Address1
400 W. Civic Center Drive
Government Organization Timezone
America/Los_Angeles
Government Organization Country Code
US
Government Organization Phone Country
1
Close Out Reason
No vendor selected

Contact

(855)886-5400
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This listing is a summary from ocgov's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.

Raw record
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  "id": 99665,
  "_slug": "ocgov",
  "title": "AutoMerge Enterprise CRM 2013 Software & Support",
  "status": "closed",
  "summary": "<p>Contractor shall provide AutoMerge Enterprise CRM 2013 Software and on-going support to County as follows:&nbsp;</p><ul><li>Contractor shall provide support via Contractor&rsquo;s support website, live chat sessions, telephone, email or remote sessions as necessary to resolve issues and questions.&nbsp;</li><li>Contractor shall provide a U.S. Support Team if technical help is needed.&nbsp; Contractors U.S. Support Team will respond within a maximum of 8 hours.&nbsp; County shall provide as much information about the technical issue as possible, i.e. screen shots, log files, error messages, etc.</li></ul>",
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  "created_at": "2024-06-07T17:07:02.614Z",
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      "name": "County of Orange",
      "phone": "(855)886-5400",
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      "website": "https://www.ocgov.com/",
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  "financialId": "060-2655801-VV",
  "closeOutReason": "No vendor selected",
  "closedSubstatus": "no vendor selected",
  "proposalDeadline": "2024-06-21T23:00:00.000Z",
  "releaseProjectDate": "2024-06-07T20:40:41.443Z"
}