Utilities Bill Print

The City of Palo Alto Utilities (CPAU) seeks proposals from qualified vendors to provide integrated bill printing and mailing services. These services include capturing invoice data, processing bills, printing, inserting, and mailing the bills. Additionally, the city requires a redesign of its utility bills and the implementation of electronic bill presentment. The aim is to modernize CPAU's billing processes, enhance operational efficiency, and ensure regulatory compliance. Vendors must demonstrate their expertise in these areas and provide detailed proposals that meet the defined requirements, including product specifications, maintenance, and pricing. The selected vendor will deliver high-quality services that replace the current Pitney Bowes system with a more modern, automated solution and provide integrated bill printing and mailing services.