MB-10245 - USA (Tennessee) - Billing and Electronic Patient Care Reporting Services - Deadline June 25,2026

(1) Vendor needs to provide billing and electronic patient care reporting services. – For management and oversight of emergency medical transport billing and collection services.            – To provide training, management, and oversight of the task of processing incident information, invoicing and collecting the fees for transporting Emergency Medical Service (EMS) patients.– Provide relevant background information on your firm, including a brief history, firm ownership, organizational structure, location of headquarters, number and location of offices, especially those performing EMS billing/collection processes.– A complete EMS billing and accounts receivable management system.– HIPAA–compliant security and data management with the capability of establishing personnel access rights and privileges. – Web–based reporting capabilities supporting the management of billing and collection operations, as well as crew documentation management. – Training on the use of the billing technology on processes to the County’s personnel. – Management and oversight of the billing and collection processes, including feedback to the County’s EMS Administration regarding County personnel performance. – Training on proper documentation with regard to improving collections and compliance. – Provide at least quarterly – assessment of revenue with recommendations for improvements. (2) All questions must be submitted no later than June 17, 2026.