ITES-10458 - Barbados - Information and Communications Technology Support Services - Deadline July 17,2026

• Digital Infrastructure Audit:– Inventory and document all existing digital platforms, systems, and tools used in the renewable energy licensing portal and other energy related systems.– Evaluate system architecture, interoperability, scalability, and maintainability.– Assess hosting environments, data backup, and disaster recovery protocols.• Cybersecurity and Data Privacy Review:– Assess digital systems for vulnerabilities and risks, including potential threats to market transactions, data integrity and confidentiality.– Review data access controls, encryption protocols, and user authentication mechanisms.– Evaluate compliance with data protection and cybersecurity regulations and international best practice.• Functional and User Experience Evaluation– Evaluate user interfaces, navigation flow, and responsiveness across devices (e.g., desktop, mobile, tablet).– Conduct stakeholder/customer user interviews or surveys to gather feedback on usability and accessibility.– Identify areas for enhancing user experience, including accessibility standards.• Data Integration and Interoperability• Data Audit and Quality Assurance• System Performance and Analytics• Compliance and Standards Audit• Artificial Intelligence (AI) Integration• Workflow and Process Audit• Stakeholder Engagement and Requirements Gathering• Implementation Support• Project Management(2) All the questions must be submitted no later than Jul 3, 2026.