External Customer Survey - City of Hollywood, FLORIDA

Your Feedback Matters – Help Us Enhance the Supplier Experience! The City of Hollywood, Florida, values the important role our suppliers and vendors play in supporting City operations and delivering quality goods and services to our community. As part of our ongoing commitment to continuous improvement, the Office of Procurement and Performance Management is conducting an External Customer Survey designed specifically for our supplier community. We kindly invite you to share your experience working with the City. Your honest feedback is essential in helping us better understand how our procurement processes, communication, and service delivery impact your ability to partner effectively with us. Your input will help us: • Identify areas where our procurement operations can be more efficient and supplier‑friendly • Enhance communication, transparency, and responsiveness throughout the purchasing lifecycle • Strengthen our partnerships by aligning our practices with supplier needs and expectations • Improve overall service to ensure fair, timely, and professional interactions Your participation will directly influence improvements to the supplier experience, helping us build a more effective and collaborative procurement environment. Responses will remain anonymous and confidential and will be used solely for service enhancement purposes. Thank you for your continued partnership with the City of Hollywood and for taking a few moments to contribute to this important initiative. Survey Link: https://www.surveymonkey.com/r/LYLZYFZ