SW-116881 - USA (Arizona) - RFI for Paratransit Scheduling and Dispatch System - Deadline August 21,2026

(1) Vendor needs to provide paratransit scheduling and dispatch system.• Identify current industry best practices and technological innovations in paratransit scheduling and dispatch systems.• Explore software solutions that streamline scheduling, routing, and dispatching functions to improve service reliability.• Assess options for integrating with the City’s existing Clever Devices CAD/AVL system and other relevant transit technologies.• Evaluate methods to enhance the customer experience, including intuitive user interfaces for riders and accessible communication tools.• Explore data management and reporting capabilities to support performance monitoring.• Review cybersecurity, data privacy, and system resilience features.• Increased alignment between the City’s service delivery goals and the latest available paratransit technology solutions.(2) All question must be submitted no later than August 7, 2026.