Burglary Alarm Response Services at City-Owned Facilities

The City of Palm Desert utilizes a third-party burglary and intrusion alarm monitoring service for various City-owned facilities. When an alarm is activated at a City facility, the monitoring company notify the City’s designated on-call alarm response vendor to investigate the alarm activation and assess the condition of the facility. The City is seeking proposals from qualified vendors to provide on-site alarm response services 24 hours per day, 7 days per week, 365 days per year basis for City facilities currently managed by Pye-Barker. Facilities include, but may not be limited to, the following locations and better described in Scope of Services Section: Corporation Yard Portola Community Center Historical Society City Hall State Building Suites 100 & 101 Henderson Building Palm Desert Aquatic Center The selected vendor shall maintain sufficient staffing levels, vehicles, equipment, communication systems, and operational procedures to ensure prompt, reliable, and professional response to alarm activations at all times. Further information is outlined in the Scope of Services Section of this document.