ITES-11111 - USA (Warren, Pennsylvania) - Information Technology Services - Deadline November 12,2026

(1) Vendor needs to provide information technology services to the government authority located in Warren, PA.- Provide hardware, network, software support and monitoring, back–ups, remote access and onsite support, email maintenance and support hardware and software inventory control and management, security and disaster recovery.- Services required include but are not limited to the following:- Threat Monitoring.- 24/7/365 onsite and remote monitoring support services.- Server Support (physical and cloud).- Network Support.- Desktop and Laptop Support.- Back–up services, including cloud–based hosting.- Internet Service Providers.- Electronic Mail.- Maintenance of Laserfiche.- Employee remote access systems.- Preparation and annual update of an Incident Management and Response Plan.- Support for IT Operational Recovery Plan.- Assistance with development of IT/Security policies and procedures.- Managing, monitoring, and responding to systems and reporting issues and concerns to county management.- Operating and maintaining court and meeting–related audio and video technology.(2) The contract period will be for three years.