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open🌐 City of Pasadena2026-RFP-0480

P-57907 Enterprise Monitoring

City of Pasadena / Information Technology Department

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Description

The City of Pasadena is seeking a vendor to provide an Enterprise Monitoring solution and associated implementation and support services. The goal of the Enterprise Monitoring project is to strengthen alert management and monitoring processes , and to proactively identify and address system performance issues before they impact customers. The City seeks a unified monitoring and observability platform that provides centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services. The desired solution will correlate events and performance data across technology domains, improve operational awareness, reduce alert fatigue, accelerate root cause analysis, and enable proactive management of service health and availability. The platform should support the City's current hybrid and multi-cloud environment while providing a scalable foundation for future operational monitoring and automation initiatives.

Documents (15)

  • 📎 CONFLICT_OF_INTEREST_(5).pdf
    application/pdf · 630 KB
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  • 📎 DESIGNATED_REPRESENTATIVESdocx.pdf
    application/pdf · 71 KB
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  • 📎 Disclosure_of_Lobbying_Activities.pdf
    application/pdf · 272 KB
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  • 📎 DISQUALIFICATION_DISCLOSURE_(4).pdf
    application/pdf · 12 KB
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  • 📎 DoIT_Technical_Questionnaire.xlsx
    application/vnd.openxmlformats-officedocument.spreadsheetml.sheet · 93 KB
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  • 📎 Emergency_FEMA_TC.pdf
    application/pdf · 5.7 MB
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    We couldn't read the text of this document.
  • 📎 Exclusive_Negotiation_Agreement__TEMPLATE.pdf
    application/pdf · 159 KB
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  • 📎 fdf8bac5-041b-4ed2-bf52-ee9ce6a6a81e_Insurance_Requirements_-_Enterprise_Monitoring.pdf
    application/pdf · 190 KB
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  • 📎 Federal_Required_Certification_(4).pdf
    application/pdf · 296 KB
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  • 📎 MASTER_SERVICES_FOR_OPENGOV.pdf
    application/pdf · 199 KB
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  • 📎 Pasadena_Taxpayer_Protection_Amendment_Disclosure_(2).pdf
    application/pdf · 472 KB
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  • 📎 project_document_snapshot.pdf
    application/pdf · 520 KB
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  • 📎 RELEVANT_EXPERIENCE_FORM.pdf
    application/pdf · 267 KB
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  • 📎 REQUIRED_FORMS_-_AAs_-_SIG-LEGAL-STATUS_-_DECLARATION_OF_NONCOLUSION_08022024_v2.pdf
    application/pdf · 263 KB
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  • 📎 Unique_Entity_ID_(SAM).pdf
    application/pdf · 240 KB
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Details

Posted
Sep 29, 2026
Response deadline
Oct 29, 2026, 10:00 PM UTC (20d)
Status
open
Buyer
City of Pasadena
Department
Information Technology Department
Jurisdiction
City of Pasadena
Reference #
2026-RFP-0480
Has Description
true
Summary
The City of Pasadena is seeking a vendor to provide an Enterprise Monitoring solution and associated implementation and support services. The goal of
Government Code
pasadena
Government Organization State
CA
Government Organization Website
https://www.cityofpasadena.net/
Government Organization Zip Code
91101
Government Organization Address1
100 N. Garfield Avenue
Government Organization Country Code
US
Other
Is Paused: false · Template Title: Request for Proposals (Competitive Selection PMC 4.08.047) · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logos/Pasadena.jpeg · Government Organization Timezone: America/Los_Angeles · Government Organization Phone Country: 1

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This listing is a summary from City of Pasadena's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.