BANKING-9028 - USA (Mobile, Alabama) - Mortgage and Loan Servicing Assistance Services - Deadline July 8,2026

Vendor needs to provide mortgage and loan servicing assistance services to the government authority located in Mobile, AL.– Web based account setup for city staff to establish new loans.– Web based account tracking including current status reports, delinquent aging reports, and other various reports that allow the city to see the current status of its lending portfolio.– General loan servicing, including issuing billing statements and accepting payments on behalf of the city to be remitted at least monthly to the city.– Web based client access to information on their loan with the city.– Web based payment submission from clients with city loans.– Perform annual escrow analysis, including notices to clients of any increases or decreases.– Provide escrow services, including payments on behalf of homeowners from escrow to homeowner insurance companies and the mobile county revenue commission for annual property taxes.