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closed🌐 Toledo Area Regional Transit Authority2023-RFP-041

Customer Service Software for Public Transit

Toledo Area Regional Transit Authority / Paratransit

Description

This Scope of Work (SOW) outlines the requirements, objectives, and deliverables for the development and implementation of a comprehensive Customer Service Software solution specifically designed for TARTA. The aim of this software is to enhance efficiency, responsiveness, and overall quality of customer interactions, thereby improving passenger satisfaction and operational effectiveness.

Details

Posted
Nov 4, 2025
Response deadline
Dec 1, 2025, 8:00 PM UTC
Status
closed
Buyer
Toledo Area Regional Transit Authority
Department
Paratransit
Jurisdiction
Toledo Area Regional Transit Authority
Reference #
2023-RFP-041
Summary
This Scope of Work (SOW) outlines the requirements, objectives, and deliverables for the development and implementation of a compr
Government Code
tarta
Government Organization City
Toledo
Government Organization State
OH
Government Organization Website
https://tarta.com/news-alerts/tarta-business/
Government Organization Zip Code
43610
Government Organization Address1
1127 W. Central Ave.
Government Organization Country Code
US
Closed Substatus
awarded
Other
Is Paused: false · Template Title: Request for Proposals · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/4d68b9b6-b866-42c8-89c0-45b2b3e798c7_tarta-logo. · Government Organization Timezone: America/New_York · Government Organization Phone Country: 1

Contact

(419)243-7433
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