SW-115617 - USA (Colorado) - Online Ticketing and Tour Booking System - Deadline July 20,2026

(1) Vendor needs to provide online ticketing and tour booking system1. Platform Implementation– Deliver and configure a web–based ticketing and booking platform– Provide all required software, setup, and deployment services– Ensure system is ready for full operational use2. Online Booking & Ticketing– Enable online ticket sales and tour reservations– Provide real–time availability, scheduling, and capacity management– Display tour details, pricing, and schedules– Send automated confirmations, receipts, and reminders3. Payment & Donation Processing– Integrate secure online payment system– Support credit/debit cards and digital payments– Allow ticket purchases and optional donations4. Administration & Operations– Provide admin dashboard to manage tours, pricing, and bookings– Enable role–based access for staff and users– Maintain visitor data in a secure, searchable system– Provide calendar view and attendee information5. Reporting & Data Management– Provide reporting on attendance, revenue, and donations– Enable export of data and integration with CRM/email tools– Deliver analytics dashboard6. User Experience– Ensure mobile–friendly and easy–to–use interface– Provide clear navigation and customer information access7. Security & Compliance– Ensure PCI DSS compliant payment processing– Meet accessibility standards (WCAG 2.1 AA)– Provide secure data storage and system reliability8. Training & Support– Provide system training for staff– Offer ongoing support and maintenance– Ensure reliable system uptime9. Implementation Timeline– Define and execute implementation phases:– Setup and configuration– Testing and review– Training– Go–live(2) All question must be submitted no later than July 7, 2026.