SolicitationActiveN0018926QD106
NICEinContact Software Licenses
DEPT OF DEFENSE / DEPT OF THE NAVY / NAVSUP FLT LOG CTR NORFOLKKey dates?
- Posted?
- May 20, 2026
- Response deadline?
- May 27, 2026, 9:00 PM UTC
- Archive date?
- —
- Archive type?
- auto15
Classification?
- Notice type?
- Solicitation
- Base type?
- Solicitation
- Set-aside?
- Total Small Business Set-Aside (FAR 19.5)
- Set-aside code?
- SBA
- PSC?
- DA01
NAICS?
- 513210Software Publishers
Issuing office?
- Department?
- DEPT OF DEFENSE
- Sub-tier?
- DEPT OF THE NAVY
- Office?
- NAVSUP FLT LOG CTR NORFOLK
- Office code?
- 017.1700.NAVSUP.NAVSUP GLS.NAVSUP FLC NORFOLK.N00189
- Organization type?
- OFFICE
- Office address?
- NORFOLK, VA, 23511-3392, USA
Place of performance?
- Street?
- —
- Street 2?
- —
- City?
- Millington
- State?
- Tennessee
- Zip?
- 38054
- Country?
- UNITED STATES
Contacts?
- Bonnie Morrisprimary
Description?
This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.
Attachments (2)?
Similar open contracts
Metadata?
- Notice ID?
- d178926939ef4d9c975805222a10e3b9
- Full path?
- DEPT OF DEFENSE.DEPT OF THE NAVY.NAVSUP FLT LOG CTR NORFOLK
- Office code?
- 017.1700.NAVSUP.NAVSUP GLS.NAVSUP FLC NORFOLK.N00189
- Ingested?
- May 21, 2026
- Updated?
- Jun 12, 2026