Call Center Services Government Contracts

(1) Vendor needs to provide contact centre software solution and related services.– Software licensing / subscriptions.– System configuration and setup.– Implementation and deployment services.– Integration with existing…

(1) Vendor needs to provide automated support agents (AI chatbots) and related solution to the government authority located in Arizona.1. Internal information technology (IT) department service desk:– Automate resolution…

(1) Vendor needs to provide 988 tribal response support service. • Improve connection and response to 988 contacts (including calls, chats, and texts) originating in Tribal communities.• Improve integration and…

(1) Vendor needs to provide digital resident telephone, tablet and video visitation system and services.– Provide a fully operational system, which includes all phone, tablet and video visitation services at the lowest c…

(1) Vendor needs to provide cisco contact center and collaboration managed support services to provide hybrid Tier 3 managed support services to the government authority located in Jacksonville, FL.(2) An optional pre–re…

The County of Los Angeles, Internal Services Department is seeking qualified companies to enter into Master Agreements with the County to provide various Telecommunication services as described in Section 4.0 (Category D…

The Department of Veterans Affairs (VA), Office of Information and Technology (OIT) Development, Security and Operations (DSO) Telecommunications Provisioning Office (TPO) has a requirement for Local Exchange Carrier (LE…

(1) Vendor needs to provide 24x7x365 988 suicide and crisis lifeline crisis center follow–up programs service. – Providing enhanced coordination of crisis stabilization, crisis respite, mobile crisis outreach (MCO) respo…

The County of Los Angeles, Internal Services Department is seeking qualified companies to enter into Master Agreements with the County to provide various Telecommunication services as described in Appendix D (Service Cat…

(1) Vendor needs to provide cannabis care line pilot program services.– Staffing for a (free to the caller) Cannabis Care Line (CCL) to provide professional information on medical cannabis use and other health–related qu…

(1) Vendor needs to provide emergency and mass notification system.• Agency looking for an emergency/mass notification service that can meet our needs during a crisis, but that also fits seamlessly into the City&rsq…

The U.S. Embassy Windhoek hereby provides the following solicitation in respect of the issuance of a Request for Quotation (RFQ) for: The provision of mobile telephone services to the Embassy of the United States of Amer…

(1) Vendor needs to provide 9–1–1 text message survey solution.– Provide a 9–1–1 Text Message Survey Software Solution.– Provide a post 9–1–1 call text message survey solution.– Automatically receive and process data, in…

The NAVSUP Fleet Logistics Center (FLC) Norfolk, VA 23511-3392 intends to negotiate an Indefinite Delivery, Indefinite Quantity (IDIQ) contract with Firm Fixed Price (FFP) provisions for Centrex Voice Services as require…

Solicitaiton issued on behalf of the Office of Administration, Information Technology Services Division and Various State Agencies

(1) Vendor needs to provide managed information technology services to the government authority located in Los Angeles, CA.– Approximately thirty (30) users– Dell laptops running Windows– Microsoft 365 environment includ…

The purpose of this contract is to provide the Centers Support Services. Student enrollment and outcomes for each center are affected by recruitment and attrition rates, labor market conditions, trends in provider burnou…

(1) Vendor needs to provide AudioCodes voice services and infrastructure enhancement service for Microsoft teams phone to the government authority located in MD. – Managed services shall mean subscription–based or ongoin…

(1) Vendor needs to provide HubSpot CRM and ticketing platform implementation and integration solution• Implementation, configuration, integration, and support of a HubSpot–based Customer Relationship Management (CR…

Phone System Maintenance and Support Services for the Indian Health Service, Lockport Health Center in Lockport, NY.

Vendor needs to provide lottery central monitoring and control system to the government authority located in Maryland.• To acquire a comprehensive lottery central monitoring and control system, including its full in…

This is a combined synopsis for OR Integration System for the Salisbury VA Healthcare System; Charlotte Health Care Center and Kernersville Health Care Center. This solicitation is being solicited unrestricted on the ope…

(1) Vendor needs to provide professional information technology services to the government authority located in Hamden, CT.– Provide the services required in a public transit environment, including dispatching software,…

The United States Government (US Government) requires the services of a contractor to replace the intercommunication systems at all 20 of its consular windows, paging system for general consular waiting area and associat…

(1) Vendor needs to provide reunification roadmap services to the government authority located in New Hampshire.– Provide facilitation services for the Roadmap to Reunification Process to effectively engage reunification…

(1) Vendor needs to provide audio visual replacement and enhancement service to the government authority located in Columbus, OH. – Unified Experience Across Spaces: Systems should be designed with a consistent interface…

(1) Vendor needs to provide cloud–based contact and customer relationship management SaaS solution. – Provide cloud–based software for contact and customer relationship management solutions capable of supporting customer…

36C78626Q0064 - Onsite Inscription Services for Fort Snelling National Cemetery

OR Integration System for the Salisbury VA Healthcare System; Charlotte Health Care Center and Kernersville Health Care Center. This solicitation is being solicited unrestricted on the open market. The applicable NAICS C…

Internet, VOIP (Telephone Management System), Microsoft office and Microsoft Teams Service for 36 months

**RFP HT941026R2001 Amendment 001- This amendment is issued to notify potentially interested parties that an appeal of the North American Industry Classification System (NAICS) code designated in this solicitation was fi…

Vendor needs to provide education command information technology support services to the government authority located in Quantico, VA.– Network and system support– Cybersecurity and information security support– helpdesk…

(ii) The solicitation number is W91RUS26QA019. This solicitation is a Request for Quote (RFQ) IAW FAR Parts 12 and 13. (iii) The solicitation document and incorporated provisions and clauses are those in effect through F…

*We have extended the date for proposal submissions until Thursday 7/16/2026. Submissions must be received no later than 12:30pm EST. If you have already submitted a proposal, you will be able to resubmit a new one. *The…

(1) Vendor needs to provide 24x7x365 safe helpline services.– Capability to provide and staff live, secure, confidential, and anonymous support services for victims of sexual assault, operating 24/7/365 and globally acce…

Description of Intended Products or Services Provided: Skybase Communication provides satellite based phone communications with push-to-talk capability. Iridium phones use the push-to-talk feature to reduce the reliance…

(1) Vendor needs to provide cloud–hosted booking engine, reservations, ticketing and CRM platform. • Solution must provide a highly customisable, user–friendly and fully branded booking engine which can sit within,…

This is a non-personal service(s) contract to provide a dedicated business center workspace and direct internet connectivity (ISP services) at a commercial hotel facility in Manila, Philippines. Award will be evaluated u…

(1) Vendor needs to provide healthcare and behavioral health services for students to the government authority located in Tempe, AZ. – Serve one (1) campus, multiple campuses, or Districtwide, depending on factors such a…

(1) Vendor needs to provide slate captain services to the government authority located in Columbus, MS.– Provide part– time Slate Captain services to support and optimize agency Slate CRM environment.– Engagement is inte…

(1) Vendor needs to provide audio and video upgrade services to the government authority located in San Gabriel, CA.– The upgraded system shall provide flexible multi–source, multi–user, and multi–display functionality,…

Subscription, Preventative Maintenance, and Repair Services for the Metasys Building Automation System for HVAC Management at the Erie VA Medical Center. Please refer to the attached solicitation for full details. Questi…

(1) Vendor needs to provide strengthen and coordinate services to the government authority located in Ann Arbor, MI. – Health and Wellbeing:• Education programs and classes.• Healthcare access and coordination.…

36C78626Q0057 - On-Site Inscriptions for South Florida National Cemetery The purpose of this amendment is to clarify the due date and time for quote and sample submissions and to provide a revised combined synopsis/solic…

The purpose of this project is for the Administration for Community Living (ACL), Administration on Disabilities (AoD), Office of Intellectual and Developmental Disabilities (OIDD) and Office of Interagency Innovation to…

Per the attached solicitation : The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order b…

This is a COMBINED SYNOPSIS/SOLICITATION for commercial products or commercial services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation. Offers are being requested and a separ…

The U.S. Embassy Windhoek hereby provides the following solicitation in respect of the issuance of a Request for Quotation (RFQ) for: The provision of mobile telephone services to the Embassy of the United States of Amer…

*** THIS REQUIREMENT IS A SOLE SOURCE REQUIREMENT IN ACCORDANCE WITH FAR 6.103-1 "ONLY ONE RESPONSIBLE SOURCE AND NO OTHER SUPPLIES OR SERVICES WILL SATISFY AGENCY REQUIREMENTS. *** THIS REQUIREMENT IS SUBJECT TO THE AVA…

36C78626Q0063 - Onsite Inscription Services for Ft. Jackson National Cemetery