RFIopen🌐 Canada (CanadaBuys)cb-237-59677578
REQUEST FOR INFORMATION FOR A USER TESTING AND RESEARCH PLATFORM FOR EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA
Department of Employment and Social Development (ESDC)
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Description
ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usability testing in French and English across programs and digital products—supporting evidence-based service and product decisions. The Platform will help user researchers and designers within the department improve navigation and user flow of web content and validate design concepts while enabling secure data handling, accessibility-compliant participant experiences, and integrations with existing collaboration and analytics tools.
Details?
- Posted
- Aug 10, 2026
- Response deadline
- Aug 25, 2026, 2:00 PM UTC (14d)
- Type
- RFI
- Procurement method
- Competitive - Open bidding
- Status
- Open
- Commodity code
- *43230000 *81162000
- Trade agreements
- *None
- Buyer
- Department of Employment and Social Development (ESDC)
- Jurisdiction
- Canada (CanadaBuys)
- Location
- *Canada
- Reference #
- cb-237-59677578
- Solicitation #
- 100031622
- Has Description
- true
- Amendments
- 0
- Country
- Canada
- Contact Info Postalcode
- K1A0J9
- Unspsc Description
- *Software *Cloud-based software as a service
- Notice Type
- Request for Information
- Amendment Number
- 000
- Contact Info City
- Gatineau
- Selection Criteria
- Not applicable
- Regions Of Opportunity
- *National Capital Region (NCR)
- Tender Description
- ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usa
- Contact Info Province
- Quebec
- Contact Info Address Line
- 140 Promenade du Portage
Contact
Megan Souaid
nc-solicitations-gd@esdc-edsc.gc.caSimilar open opportunities
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This listing is a summary from Canada (CanadaBuys)'s open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.