TELCOM-3088 - USA (North Charleston, South Carolina) - Inmate Communications Service - Deadline November 12,2026

(1) Vendor needs to provide inmate communications service to the government authority located in North Charleston, SC. • Provide a comprehensive inmate telephone services, video visitation monitoring services system, and inmate mail monitoring system.• System shall support authorized local, long–distance, interstate, and international calling, as applicable.• Fully operational interfaces.• Provide voice monitoring and digital recording of conversations, detailed call records based on two party acceptance of the call, detailed transcription of calls.• Telephone availability and hours of operation.• Calling privileges.• Housing–unit or classification restrictions.• Individual inmate restrictions.• Call duration and frequency.• Monitor calls in real time.• Retrieve recorded calls.• Search calls by inmate, telephone number, date, time, or other available criteria.• Ability to comprehensively search all transcription records, allows for monitoring of all video visitation including recording of those visits, supplying of inmate tablets for all inmates housed.• Provide digitalization of inmate mail correspondence including the ability to have a searchable database system, and the ability to provide inmates with programming and education through the use of the inmate tablets.• Programming of all inmate specific user information such as pins, calling privileges, access times, and special features.(2) The contract period will be for one year. (3) Pre–bid mandatory meeting will be held on October 20, 2026. (4) All the questions must be submitted no later than November 3, 2026.