SW-120341 - USA (Arizona) - Cloud-Based NG9-1-1 and Call Handling Equipment Managed Solution - Deadline October 22,2026

Vendor needs to provide cloud–based NG9–1–1 and call handling equipment managed solution.• Utilize a fully National Emergency Number Association (NENA) i3–compliant Next Generation 911 (NG911) solution that supports location– and policy–based routing of multimedia 911 calls, integrated location and data delivery, and enhanced call handling functionality.• Providing an NG911 solution (e.g., hardware–based, cloud–based, hybrid)• NG911 solution, including support for continuous monitoring, cyberattack identification, reporting and mitigation, and the management of information/data security• Integrate with an NG911 call handling solution• Artificial Intelligence and Machine Learning (AI/ML) capabilities are envisioned to enhance the routing and handling of multimedia calls in an NG911 environment