Employee Development & Customer Service Training

The Transit Authority of Lexington-Fayette Urban County Government, herein referred to as Lextran is issuing this Request for Proposals (RFP) to award a competitive contract to a contractor to develop a program for customer service training and employee professional development services for all employees. This training and employee development will focus on Lextran’s mission statement: “ We serve people and our community with mobility solutions .” Title: 'Project Title Reference Number: 'Project ID Proposals for Furnishing the Product(s) / Service(s) Described Herein Will Be Received Until: 'Proposal Submission Time eastern time on 'Proposal Submission Date Proposals received after the time specified may not be considered for award. Proposals shall be submitted online via Lextran's eProcurement Portal If you have any questions on this project, please submit your questions via Q&A section on Lextran's eProcurement Portal. All questions, requests for clarification or comments concerning this RFP are due from proposers by end of day on 'Question & Answer Submission Date . Lextran will respond to questions directly in the Q&A section as questions with a published response will become publicly visible (with the asker remaining anonymous). Any changes or corrections to the RFP itself will be published in the form of an addendum. Lextran may reject any submissions that are incomplete or non-responsive or submitted after the deadline. Lextran reserves the right to cancel or reissue this RFP, or to reject, in whole or in part, any and all submissions received in response to this RFP should Lextran determine that the responses received are unsatisfactory or that such cancellation or rejection is in the best interest of Lextran. Lextran further reserves the right to waive any minor technical deficiency or irregularity in a submission package. The determination of the selection criteria and the process for evaluating the proposal shall be in the sole and absolute discretion of Lextran.