ITES-11241 - USA (Minnesota) - Comprehensive Managed Information Technology Services - Deadline October 30,2026

(1) Vendor needs to provide comprehensive managed information technology services to the government authority located in MN.• Services include help desk support, server and workstation management, cybersecurity, Microsoft 365 administration, data backup and recovery, network support and coordination, emergency IT support, and technology planning.– The selected provider shall provide comprehensive managed IT services, including, but not limited to:• Help desk and end–user support• Server monitoring and administration• Workstation monitoring and administration• Network administration and monitoring• Cybersecurity services• Microsoft 365 administration and support• Data backup and recovery• Firewall administration• Antivirus and endpoint protection• Patch management• Active Directory administration• DNS administration• Email security• Multi–factor authentication administration• Security awareness training• Technology planning and consultation• Emergency IT support• On–site technical support• Remote technical support• Vendor coordination• Technology inventory and documentation• IT budgeting and lifecycle planning