ITES-10624 - USA (Monterey, California) - Information Technology Support Services - Deadline July 27,2026

(1) Vendor needs to provide information technology support services to the government authority located in Monterey, CA.                             – To provide Information Technology (IT) Support Services to ensure all servers, network, computers and back–up systems are fully functional and secure 24/7 to provide smooth continuance of daily business operations.– Network administration by conducting periodic on–site visits– Network administration via remote connection to ensure all servers and user computers and related devices are properly installed and functioning properly– Manage file backups– Replicate and host backups– Install current service packs, Operating System Upgrades, spam and virus monitoring and filtering– Hardware and software protection – Imaging and installing agency profile and setup on new or replacement equipment– Delivering and pick up new equipment and installing equipment– Removal and cleaning of old equipment and e–waste disposal of items.– Consultants shall also be available by telephone to resolve user IT problems and provide immediate on–site service within same day to ensure functionality.(2) All questions must be submitted no later than July 22, 2026.(3) The contract period will be five years.