EXTRA-75449 - USA (Jackson, Mississippi) - Employee Assistance Program Services - Deadline September 22,2026

(1) Vendor needs to provide employee assistance program services to the government authority located in Jackson, MS.• Confidential assistance for issues including, but not limited to stress, burn–out, trauma exposure, secondary trauma or compassion fatigue, work/life balance, marital/family problems, substance or process disorders, addictions, anxiety, depression, grief, etc• A toll–free, confidential Employee Assistance phoneline with 24– hours access for agency employees and their covered family members; said phone to be staffed by professionals with a minimum of a master’s degree in social work, counseling, marriage and family therapy, or psychology• This phoneline may serve as a singular intervention in such cases as is appropriate.• After–hours, face–to–face meetings with a counselor in the case of an emergency, which is defined as a homicidal, suicidal, or actively psychotic episode• Training sessions for managers and supervisors in the orientation of identifying personal and emotional problems that may affect workplace performance, as well as training in procedures related to documentation and appropriate referral of employees to the EA.• The portal shall provide employees with timely access to information and resources without requiring direct engagement with a licensed provider for every need, while maintaining appropriate confidentiality and privacy standards.(2) The contract period will be for one year.(3) All the questions must be submitted no later than September 10, 2026.