SW-117806 - USA (New York) - Cloud Contact Center Services - Deadline August 20,2026

(1) Vendor needs to provide cloud contact center services. • Required Five9 licensing and associated support services.• Five9 Virtual Contact Center platform, including bundled licensing and required add–on functionality for Verint Workforce Management (WFM) integration.• Create a more integrated and cloud–based customer engagement environment.• Solution that combines competitive pricing with proven Five9 expertise, strong service delivery capabilities, and innovative approaches that support long–term business and operational objectives.