SW-117634 - USA (California) - Cloud-Based Telecommunications Expense Management Solution - Deadline August 24,2026

(1) Vendor needs to provide cloud–based telecommunications expense management solution.– Provide implement a robust Telecommunications Expense Management (TEM) solution that will centralize and streamline the management of all telecommunications services, assets, contracts, and expenses across city departments.– Desired platform should be secure and cloud–based, supporting wireless, wireline, voice, and other telecom services.– System should provide automated workflows, configurable business rules, robust reporting and analytics, and integration capabilities with the city's existing financial, procurement, identity management, and IT service management systems, as appropriate.– Improved visibility into all telecommunications assets and services.– Reduced telecommunications expenditures through automated auditing and optimization.– Improved contract compliance and vendor accountability.– Enhanced audit readiness and financial transparency.– Streamlined departmental ordering and chargeback processes.– Faster resolution of carrier billing disputes.– System should streamline telecommunications lifecycle management, automate invoice processing and reconciliation, improve inventory accuracy, enhance reporting capabilities, ensure government rate plan compliance, and identify opportunities for cost savings and operational efficiencies.– implementing telecommunications expense management solutions for public sector organizations and that can deliver measurable improvements in operational efficiency, financial accountability, and telecommunications cost management.– Solution to support multiple telecommunications service categories, including wireless devices and services, voice services, internet services, wan circuits, broadband connectivity, cloud communications, conferencing services, and emerging telecommunications technologies.(2) All the questions must be submitted no later than August 7, 2026.