ITES-10641 - USA (Rockville, Maryland) - RFI for Digital Accessibility Program Services - Deadline July 20,2026

Vendor needs to provide digital accessibility program services to the government authority located in Rockville, MD.• Action item tracking. • Stakeholder tracker maintenance. • Records management administration. • WBS maintenance. • Backlog administration. • SharePoint tracker updates. • Routine KPI data collection and reporting. • User account provisioning and deactivation. • License issuance tracking. • User onboarding. • Role–based user training. • User technical support. • Customer inquiries and ticket response.• User guide development. • Accessibility validation of scan findings. • Detailed calibration execution. • Helpdesk operations. • Routine access management administration.