open🌐 County of San Mateo282173
Request for Proposal for Call Center Services
County of San Mateo / Health - Aging and Disability Services
Description
San Mateo County Aging and Disability Services (ADS) is soliciting proposals from qualified firms to provide call center services in support of ADS operations. The selected contractor shall provide professional, responsive, and reliable call center services for inbound and outbound communications, including after-hours, weekend, holiday, and business hour overflow coverage, as required by the County. The contractor shall ensure service continuity, accurate message intake and relay, and compliance with all applicable legal and operational requirements.
Details?
- Posted
- Aug 10, 2026
- Response deadline
- Sep 19, 2026, 12:00 AM UTC (39d)
- Status
- open
- Buyer
- County of San Mateo
- Department
- Health - Aging and Disability Services
- Jurisdiction
- County of San Mateo
- Reference #
- 282173
- Has Description
- true
- Summary
- San Mateo County Aging and Disability Services (ADS) is soliciting proposals from qualified firms to provide call center services in support of ADS operations. The selected contractor shall provide
- Government Code
- smcgov
- Government Organization City
- Redwood City
- Government Organization State
- CA
- Government Organization Website
- https://www.smcgov.org/
- Government Organization Zip Code
- 94063
- Government Organization Address1
- 400 County Center
- Government Organization Address2
- 1st Floor
- Government Organization Country Code
- US
Contact
(650)363-4123
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This listing is a summary from County of San Mateo's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.