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closed🌐 County of San MateoTSD-20261931

Computer Instruments eONE IVR Platform Subscription Renewal

County of San Mateo / Technology Services

Description

The County of San Mateo's Technology Service Department (TSD) is seeking quotations for the renewal of the existing eONE IVR platform subscription. The scope includes software licensing, disaster recovery (DR) components, IVR port licensing, and Annual Total Care (GOLD) 24x7x365 support for the current system environment. Bidders are required to complete the Price Bid Sheet in Section 3 and upload their Formal Vendor Quote as a supporting document. Award will be made to the lowest responsive and responsible bidder meeting all specifications.

Details

Posted
May 18, 2026
Response deadline
May 27, 2026, 8:00 PM UTC
Status
closed
Buyer
County of San Mateo
Department
Technology Services
Jurisdiction
County of San Mateo
Reference #
TSD-20261931
Summary
The County of San Mateo's Technology Service Department (TSD) is seeking quotations for the renewal of the existing eONE IVR platform subscription. The scope include
Government Code
smcgov
Government Organization City
Redwood City
Government Organization State
CA
Government Organization Website
https://www.smcgov.org/
Government Organization Zip Code
94063
Government Organization Address1
400 County Center
Government Organization Address2
1st Floor
Government Organization Country Code
US
Closed Substatus
awarded
Other
Is Paused: false · Template Title: Invitation For Bid (For TSD) · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logo-uploads/cf4a120a-e7d8-4e8c-b7fd-fca8db3c7adb_Seal_of_San · Government Organization Timezone: America/Los_Angeles · Government Organization Phone Country: 1

Contact

(650)363-4123
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